Retail Training Manager

Found in: Resume Library US A2 - 1 week ago


Jacksonville Florida, United States Southeastern Grocers Full time
Overview:
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a , we empower everyone to be their full, authentic selves. Read our .

 

Retail Training Manager

 

 

Job Purpose

Job Purpose

 Ensures the strategic alignment, execution and delivery of company initiatives and goals that drive people, customer and growth. This role assesses training and development needs, helps develop future leaders skills and knowledge, presents in-person and virtual workshops, manages training programs and compliance certifications and manages the training budget within the region.

 

Essential Responsibilities

Percent Of Responsibilities

Responsibility

% Of Time

Leads, mentors and coaches a team of Training Specialists by providing effective leadership and communication.

30%

Manages the planning, organization, coordination, facilitation, delivery and evaluation of comprehensive store training programs including leadership development, customer service and refresher workshops to all level of associates.

30%

Assists and supports stores with onboarding and coaching of new in position managers and training associates on new and ongoing company initiatives.

20%

Evaluates and analyzes individual, store, district and region performance and execution to ensure training is meeting business needs and improving performance.

10%

Manages various compliance certifications for Food Safety testing, Anti Money Laundering, Dodd-Frank Act and Age Restricted Sales items. 

10%

Disclaimer

Performs other job-related duties as assigned.

 

Qualifications

Required Education

Course of Study

Bachelor's Degree or 6-10 Yrs Relevant Experience

Human Resources, Training & Development

Preferred Education

Course of Study

Bachelor’s Degree

Human Resources, Training & Development

Relevant Experience

Supervisory Experience

6-10 Yrs Minimum

1-5 Yrs Experience

Language(s) Required

Language(s) Preferred

English

English & Spanish

Knowledge, Skills & Abilities Required

·   Strong communication skills, written and oral

·   Strong interpersonal skills

·   Time management skills

·   Ability to work independently

·   Ability to influence without authority

·   Analytical skills

·   Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Knowledge, Skills & Abilities Preferred

 

 

Environmental Factors

Department

Human Resources

Environmental Factors

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.

 

Location and Travel Requirements

Location

On Site

Travel Percent, Overnight & Motus

Travel Percent

Overnight

Motus Eligible

30%

Yes

Yes


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