Director, Human Experience
Found in: Resume Library US A2 - 1 week ago
Under the direction of the Senior Vice President Wellness, Diversity, Equity & Inclusion, the Director Human Experience will drive culture change across the organization to shift the focus to the human experience, encompassing the experiences of care recipients, care providers, and support staff. The Director will foster a culture of compassion, empathy, and service excellence, aligning these efforts with building interdependent teams, effective communication, and valuing employee well-being. The Director will design and implement initiatives emphasizing outstanding service, compassion, and delivery of patient-centered care. They will link these activities with initiatives to promote teamwork, communication, and employee health across all levels. The Director will provide education and resources to identify, establish, and sustain best practices that are measurable. Representing the voice of the patient, the Director will collaborate with senior leaders, medical staff, and front-line staff to ensure patient experiences embody the highest degree of service and empathy. They will oversee the Manager Patient Relations/Patient Experience, Team Supervisor for Guest Relations, Manager Volunteer Services and all activities related to elevating the human experience.
Qualifications:
A Master’s level degree in Nursing, Healthcare, Customer Service/Hospitality, Administration, Business, or a related field required. Five (5) years of related experience with progressive levels of responsibility required; or a Bachelor Degree in Nursing, Healthcare, Customer Service/Hospitality, Administration, Business, or a related field required. Seven (7) years of related experience with progressive levels of responsibility required.
Experience should include at least two (2) years at a management/leadership level, preferably in a healthcare environment. Must understand HCAHPS, CMS and patient satisfaction survey tools, and complaint management. Analytical skills, along with strong communication and interpersonal skills, required. Ability to achieve superior results in a unionized environment preferred.
Credential required: Master’s Degree or Bachelor’s Degree
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Associate Director EMS
Found in: Resume Library US A2 - 18 hours ago
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New York, United States POSTGRADUATE CENTER FOR MENTAL HEAL Full timeJob DetailsJob Location 158 East 35th Street Townhouse - New York, NY Position Type Full Time Education Level Graduate Degree Travel Percentage None Job Shift Day DescriptionJOB SCOPE: The Director of Human Resources will plan, lead, direct, develop, and coordinate the policies, activities and staff of the Human Resource Department, ensuring legal compliance...
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Found in: Appcast Linkedin GBL C2 - 3 weeks ago
New York, United States Lotte New York Palace Full timeCompany Description Lotte New York Palace is a luxury hotel located in the heart of Manhattan. With 909 rooms and specialty suites, including exclusive Towers accommodations, we offer upscale amenities, expansive splendor, and spectacular views. Our central New York location provides easy access to global headquarters and the entire Midtown business...
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Found in: Culinary Agents US C2 - 2 weeks ago
New York, United States Private Listing Full timeAs Director of Human Resources you will be responsible for overseeing HR management and department operations to adhere to organizational policies and procedures. Your duties include communicating between company Executives and management, managing the HR department budget and coordinating with management to ensure compliance with HR laws and...
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New York, United States cesna Full timeJob DescriptionJob Description[About The Employer]The employer is a global recycling company that transforms electronic waste and scrap into a sustainable copper concentrate.[Job Summary]As a key member of the management team and of a thriving start-up, the Human Resource Manager/Director is expected to be versatile and wear multiple hats will run the...
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Newark, United States Programs For Parents Inc Full timeJob DescriptionJob DescriptionCompany Overview:If you are looking to join a social services organization where you can impact the lives of children, then this position may be the right fit for you. Programs for Parents is a non-profit organization that works to ensure children get the best possible start in life. We do this by supporting children, families,...
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Newark, United States Programs For Parents Inc Full time**Company Overview**: If you are looking to join a social services organization where you can impact the lives of children, then this position may be the right fit for you. Programs for Parents is a non-profit organization that works to ensure children get the best possible start in life. We do this by supporting children, families, and childcare providers...
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Found in: Appcast Linkedin GBL C2 - 3 weeks ago
New York, United States Phaxis Full timePOSITION SUMMARY:Our client, a leading real estate firm has an excellent opportunity for a Senior Director, Human Resources. This role will be responsible for spearheading, overseeing, and directing employee operations, benefits programs, and employee relations functions within the organization. In this role, you will be responsible for establishing,...
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Found in: Resume Library US A2 - 3 days ago
Bretton Woods, New Hampshire, United States Omni Hotels & Resorts Full timeOverview: Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious...
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Found in: Resume Library US A2 - 1 week ago
Camden, New Jersey, United States Sodexo Full timeUnit Description: Sodexo is seeking an Executive Director, Facility & Workplace Experience to support our North America regional corporate space operations for a leading food client. This is a newly created position to join a rapidly growing fully integrated facilities management account. Reporting to the Account Vice President Operations, this role...
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Director of Human Resources
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New York, United States The Judson Group Full timeDirector of Human Resources – Wealth/Financial Services | West Palm Beach, Florida Reference Number: HRJ7351 Location: West Palm Beach, Florida or New York City, New York Judson Group has been retained by a growing wealth management organization to add a Director of Human Resources – Wealth/Financial Services to support the expansion of the organization....
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Director Research HRPP
Found in: Resume Library US A2 - 18 hours ago
Camden, New Jersey, United States Cooper University Hospital Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...
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Found in: Appcast Linkedin GBL C2 - 24 hours ago
New York, United States MedReview Inc. Full timeJob Summary:We are seeking a dynamic Human Resources (HR) leader accustomed to working in a fast-paced environment who thrives collaborating with multiple stakeholders to develop and support organizational goals through effective HR strategies.As the senior HR leader in the organization, the Human Resource Sr. Director will serve as key partner to the...
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Senior Director of Human Resources
2 hours ago
New York, United States MedReview Inc. Full timeJob Summary:We are seeking a dynamic Human Resources (HR) leader accustomed to working in a fast-paced environment who thrives collaborating with multiple stakeholders to develop and support organizational goals through effective HR strategies.As the senior HR leader in the organization, the Human Resource Sr. Director will serve as key partner to the...