Service Team Lead
4 weeks ago
Responsibilities:
Will be reporting directly to the Service Center Manager.
Provide functional and technical support to the team in coordinating all activities within the assigned region.
Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards.
Ensure that facilities and work areas are safe, clean, and fully operational.
Handle purchase order of parts and service order execution.
Provide effective and timely support to customers and the service center team.
Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.
Responsible for the maintenance of Electronic Daily Timesheets
Drives adherence to business practices and cost controls to ensure profitability.
Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies.
Accountable for inventory accuracy and cycle counts
Assist with Equipment allocation and assist all stakeholders involved in the process.
Provision of reporting and analysis for Service Center Manager
Requirements
5+ years of experience managing a team of 10+ technical employees.
Experience with commercial HVAC, Power Distribution or worked as a manager in a shop based for large equipment with direct reports
Provide functional and technical support to the team in coordinating all activities within the assigned region.
Able to travel 20 to 30% yearly and be on call.
A minimum of an associate degree or relevant years of experience, preferably in the Power generation and HVAC industry 6+ years.
Proficiency in MS Office and prior experience with an ERP system
Excellent interpersonal, teamwork, customer service and Leadership skills
Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.
Management experience in a diverse and technically environment required.
Benefits
Competitive compensation package $80k-92k / year
Annual bonus program tied to company and individual performance.
No cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
Other great benefits such as PTO and vacation, extensive training and room to advance.
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