Service Team Lead

4 weeks ago


Midland Texas, United States Keller Executive Search Full time
Our client is seeking a Service Team Lead for a service center located in Midland, TX. This role will contribute to driving progress for our valued customers.

Responsibilities:

Will be reporting directly to the Service Center Manager.

Provide functional and technical support to the team in coordinating all activities within the assigned region.

Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards.

Ensure that facilities and work areas are safe, clean, and fully operational.

Handle purchase order of parts and service order execution.

Provide effective and timely support to customers and the service center team.

Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.

Responsible for the maintenance of Electronic Daily Timesheets

Drives adherence to business practices and cost controls to ensure profitability.

Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies.

Accountable for inventory accuracy and cycle counts

Assist with Equipment allocation and assist all stakeholders involved in the process.

Provision of reporting and analysis for Service Center Manager

Requirements

5+ years of experience managing a team of 10+ technical employees.

Experience with commercial HVAC, Power Distribution or worked as a manager in a shop based for large equipment with direct reports

Provide functional and technical support to the team in coordinating all activities within the assigned region.

Able to travel 20 to 30% yearly and be on call.

A minimum of an associate degree or relevant years of experience, preferably in the Power generation and HVAC industry 6+ years.

Proficiency in MS Office and prior experience with an ERP system

Excellent interpersonal, teamwork, customer service and Leadership skills

Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.

Management experience in a diverse and technically environment required.

Benefits

Competitive compensation package  $80k-92k / year

Annual bonus program tied to company and individual performance. 

No cost medical plan option available  

Paid training programs 

Career growth opportunities and tuition reimbursement  

Safety-focused culture

Other great benefits such as PTO and vacation, extensive training and room to advance.


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