Durable Medical Equipment Service Coordinator
3 weeks ago
Are you looking for a career where you get to help patients be independent, healthy, and comfortable? As part of the Fairview Home Medical Durable Medical Equipment Team, the Service Coordinator has direct responsibility for all aspects of service delivery. Join M Health Fairview where we're driven to heal, discover, and educate for longer, healthier lives
This position will work out of our Southdale Medical Building in Edina, MN. This opportunity is a benefit eligible, 1.0 FTE commitment (80 hours over 2 weeks). The schedule is day shift only and weekday only. Our benefits package includes medical, dental, and vision coverage, a 403b Retirement Savings plan, and more We encourage staff development and support
Responsibilities/Job Description:
The DME Service Coordinator ensures processes are in place to support an exceptional customer service experience, high quality therapeutic equipment is available and easy to understand and use, and DME equipment and processes are effectively integrated into business and clinical operations. This position coordinates care protocols and DME set-ups for Home Medical Equipment patients.
Additional responsibilities involve:
Developing, implementing, and handling inventory control processes.
Ensuring patient care needs are served in a timely manner
Setting up equipment and delivering quality education
Coordinating equipment data management and analysis efficiently
Providing timely and accurate compliance information to providers
Facilitating effective claim processing
Qualifications:
Required:
2 years of customer service experience
BLS Certification (or required to possess within 2 months from hire date)
Preferred:
Associate or Bachelor's Degree in a healthcare or similar work experience
2+ years in a direct patient care setting
Experience fitting DME equipment
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