Patient Services Coordinator, Emergency Department
4 weeks ago
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
SUMMARY
We are currently seeking a Patient Services Coordinator to join our Emergency Department team. This .85 FTE (68 hours per pay period) role will work on-site (SHIFT: Nights and Every Other Weekend - 10 hour shift; 9:00 PM - 7:30 AM).
Purpose of this position: Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications.
A $500 hiring incentive is available for eligible external candidates (current employees, contract/temporary workers, and former employees returning to HHS within one year are ineligible).
RESPONSIBILITIES:
- Functions as a central point of communication for the unit
- Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
- Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
- Performs general receptionist duties
- Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
- Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
- Provides basic technical support and maintenance of computer functions
- Serves as a resource for health care team members, to assist them in navigating the electronic health record
- Monitors, facilitates, and acts on orders
QUALIFICATIONS:
Minimum Qualifications:- One year office clerical experience
- Approved education
- An approved equivalent combination of education and experience
- Basic computer skills including experience with an electronic health record, Epic experience
- One year of related experience in a similar healthcare (hospital/ inpatient) environment
- Proficient in Microsoft Office
- Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment
- Knowledge of medical terminology
- Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/ family and healthcare team needs
- Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions
- Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations
You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.
Department: Emergency DepartmentPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 0.85 (68 hours per pay period)Shift Detail: Night, Every Other WeekendJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Job Posting: Apr-12-2024EEO/Disability/Veteran employer.
-
Minneapolis, Minnesota, United States Hennepin County Medical Center Full timeHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...
-
Minneapolis, United States Hennepin County Medical Center Full timeHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...
-
Minneapolis, Minnesota, United States Hennepin County Medical Center Full timeHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical...
-
Minneapolis, MN 55405, USA, United States Minnesota Visiting Nurse Agency Full time*_SUMMARY_*We are currently seeking a *Patient Services Coordinator*to join ourEmergency Department team. This .85 FTE (68 hours per pay period) role will work on-site (SHIFT: Nights and Every Other Weekend - 10 hour shift; 9:00 PM - 7:30 AM). *Purpose of this position:*Under general supervision, greets, responds to and provides customer service to patients...
-
Minneapolis, MN 55415, USA, United States Hennepin County Medical Center Full timeSUMMARYWe are currently seeking a Patient Services Coordinator to join our Emergency Department team. This .85 FTE (68 hours per pay period) role will work on-site (SHIFT: Nights and Every Other Weekend - 10 hour shift; 9:00 PM - 7:30 AM).Purpose of this position: Under general supervision, greets, responds to and provides customer service to patients and...
-
Health Unit Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: We at M Health Fairview are looking for a Health Unit Coordinator at Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Day/Evening shift, for 8 hour shifts, and every other weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: Fairview Southdale Hospital...
-
Patient Care Supervisor
1 week ago
Minneapolis, United States Fairview Health Services Full timeOverview M Health Fairview University of Minnesota Medical Center, located on the East Bank of the Mississippi River in Minneapolis, is looking for dedicated Patient Care Supervisor to help lead the Emergency Room team! Are you ready to join this exciting group of people? The Emergency Room Patient Care Supervisor is responsible for assisting the...
-
Patient Family Engagement Coordinator
3 hours ago
Minneapolis, United States Fairview Health Services Full timeOverview: This position is responsible for planning, coordinating and executing the Masonic Childrens Hospital event and tour programs. Works closely with Child Family Life, Volunteer Services, the University of Minnesota Foundation (UMF) and other programs and departments. Functions in a supportive role, ensuring smooth day to day operations of the PFSS and...
-
Patient Safety Coordinator
6 days ago
Minneapolis, United States Fairview Health Services Full timeOverview: We at Fairview Health Services are looking for a dedicated Patient Safety Coordinator to join our team! The Patient Safety Coordinator is an integral part of the Patient Safety team. This role will provide support in various ways such as providing assistance with daily patient safety event review, communication, triage, etc. This position acts as...
-
Patient Care Supervisor
1 day ago
Minneapolis, United States Fairview Health Services Full timeOverviewM Health Fairview University of Minnesota Medical Center, located on the East Bank of the Mississippi River in Minneapolis, is looking for dedicated Patient Care Supervisor to help lead the Emergency Room team! Are you ready to join this exciting group of people?The Emergency Room Patient Care Supervisor is responsible for assisting the...
-
Patient Safety Coordinator
2 weeks ago
Minneapolis, United States Fairview Health Services Full timeOverview: We at Fairview Health Services are looking for a dedicated Patient Safety Coordinator to join our team! The Patient Safety Coordinator is an integral part of the Patient Safety team. This role will provide support in various ways such as providing assistance with daily patient safety event review, communication, triage, etc. This position acts as...
-
Registered Nurse
3 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: Fairview Health Services is hiring a Registered Nurse (RN) for our Emergency Department at our M Health Fairview Masonic Children's Hospital location in Minneapolis, MN. The registered nurse in the Emergency Department is responsible and accountable for patient assessment, analysis, nursing diagnosis, planning, intervention application, and...
-
Patient Safety Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: We at Fairview Health Services are looking for a dedicated Patient Safety Coordinator to join our team! The Patient Safety Coordinator is an integral part of the Patient Safety team. This role will provide support in various ways such as providing assistance with daily patient safety event review, communication, triage, etc. This position acts as...
-
REGISTERED NURSE
2 weeks ago
Minneapolis, MN 55415, USA, United States Fairview Health Services Full timeOverviewFairview Health Services is hiring a Registered Nurse (RN) for our Emergency Department at our M Health Fairview Masonic Children's Hospital location in Minneapolis, MN.The registered nurse in the Emergency Department is responsible and accountable for patient assessment, analysis, nursing diagnosis, planning, intervention application, and the...
-
Behavioral Assistant-Emergency Department
3 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: We at Fairview Health Services are looking for a dedicated Behavioral Assistant to join our team at the University of Minnesota Emergency Department! This position will be working 60 hours every two weeks - Day - 12 hour shifts 7am-7pm with every 3rd weekend rotation. Located at University of MN Medical Center, West Bank Campus in Minneapolis, MN....
-
Behavioral Assistant-Emergency Department
3 weeks ago
Minneapolis, Minnesota, United States Fairview Health Services Full timeOverview: We at Fairview Health Services are looking for a dedicated Behavioral Assistant to join our team at the University of Minnesota Emergency Department! This position will be working 48 hours every two weeks - Day - 12 hour shifts 7am-7pm with every 3rd weekend rotation. Located at University of MN Medical Center, West Bank Campus in Minneapolis, MN....
-
RN-Emergency Department Inpatient Nurse
4 days ago
Minneapolis, United States Fairview Health Services Full timeOverview:This position works 48 hours per 2 week pay period (.6 FTE) on the night shift, 12 hour shifts, and every third weekend rotation.We are hiring RN's for a newly defined area! M Health Fairview is looking for their next RN to join the Inpatient Emergency Department at the University of Minnesota Medical Center in Minneapolis, MN! Are you ready to join...
-
RN-Emergency Department Inpatient Nurse
4 days ago
Minneapolis, United States Fairview Health Services Full timeOverview:This position works 60 hours per 2 week pay period (.75 FTE) on the night shift, 12 hour shifts, and every third weekend rotation.We are hiring RN's for a newly defined area! M Health Fairview is looking for their next RN to join the Inpatient Emergency Department at the University of Minnesota Medical Center in Minneapolis, MN! Are you ready to...
-
RN-Emergency Department Inpatient Nurse
1 week ago
Minneapolis, United States Fairview Health Services Full timeOverview:This position works 48 hours per 2 week pay period (.6 FTE) on the night shift, 12 hour shifts, and every third weekend rotation.We are hiring RN's for a newly defined area! M Health Fairview is looking for their next RN to join the Inpatient Emergency Department at the University of Minnesota Medical Center in Minneapolis, MN! Are you ready to join...
-
RN-Emergency Department Inpatient Nurse
1 week ago
Minneapolis, United States Fairview Health Services Full timeOverview:This position works 60 hours per 2 week pay period (.75 FTE) on the night shift, 12 hour shifts, and every third weekend rotation.We are hiring RN's for a newly defined area! M Health Fairview is looking for their next RN to join the Inpatient Emergency Department at the University of Minnesota Medical Center in Minneapolis, MN! Are you ready to...