Catering Coordinator|Full Time|Wicked Whisk

Found in: Resume Library US A2 - 7 days ago


Conroe Texas, United States Oak View Group Full time
Overview:
We are looking for a Catering Coordinator to spearhead local business development and community engagement.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

 

Eligible for Commission. 

 

Schedule:

Varies based on event load

Schedule includes evenings, weekends, and holidays

end 06/30/2024

Responsibilities:
Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction

Identify and target potential clients through various channels, including inquiry follow ups, networking events, and referrals

Create detailed catering orders to present to the operations team as well as the client

Develop and execute a strategic sales plan to drive revenue growth in the catering market

Conduct sales presentations and product demonstrations to showcase the value proposition of our catering services

Stay up-to-date with industry trends and competitor activities to identify new business opportunities

Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.

Respond to all sales inquiries within 24 business hours

Execute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, BEO’s)

Capture the client’s vision and communicate with operations and culinary when necessary

Responsible for negotiating catering sales contracts and the implementation and setup as required

Actively and creatively up-sell each catering event to maximize revenue

Ensure professional and timely correspondences, proposals, contracts, and follow-up

Work with the Catering Director on the catering revenue and expense budget/forecast reports

Work with the Catering Director and Executive Chef to ensure that Catering Menus are creative, innovative, and priced appropriately for the market

Carefully review all catering contracts to ensure proper profit margins are hit and event details are captured

Identify trends, research the competition’s products, services, and pricing, and use it to develop strategic business plans

Actively participate in community and industry-related organizations

Work with the Catering Director on the completion of Quarterly Marketing Plans and Social Media Agendas

Partner with other Catering Coordinators, Event Managers, Culinary Team, and Directors to develop promotions to drive catering revenue during need periods.

Participate in management meetings to discuss budget and forecast

Conduct weekly sales calls to existing and new accounts, as well as uncover new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, etc. in the assigned market segment(s)

Partner with the operations team to coordinate customer specifications, and effectively respond to customer issues and comments to ensure customer satisfaction

Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours

Supervise execution of events which may include working on the weekends, evenings and/or holidays

Work with local venue partners to represent our brand to their clients & book events

Manage at least $500K revenue in your first 6 months

Other duties as assigned

Qualifications:
Proven experience in sales, account management, or business development, preferably in the catering or food service industry

Strong sales acumen with a track record of meeting or exceeding sales targets

Excellent communication and interpersonal skills to effectively engage with clients and build relationships

Ability to work independently and manage multiple priorities in a fast-paced environment

Ability to work with leadership and hourly staff to execute events

Food Handler Certification (Preferred)

TABC Certification (Preferred)

 


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