Service BDC Associate
3 weeks ago
The Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate services appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
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Customer Service BDC
2 weeks ago
Charlotte, United States Sonic Automotive Full timeThe Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a promp Customer Service, Associate, Appointment Setter, Customer Experience, Service, Tow, Retail, Automotive
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Service BDC Representative
4 weeks ago
North Haven, United States BMW of North Haven Full timeJob DescriptionJob DescriptionBMW of North Haven is looking to add to our service department team, with the addition of a Service BDC Representative. The person in this position must be driven, goal oriented and focused on proactively out reaching to our service customer base. Their main focus is to set future service appointments and fill our service...
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BDC Representative
4 weeks ago
North Aurora, United States Gerald Auto Group Full timeJob DescriptionJob DescriptionGerald Kia of North Aurora, with a state-of-the-art facility, is seeking to expand its business development center. The position of BDC representative focuses on increasing the sales traffic of the Internet Department by responding to emails, making outbound sales calls such as (not limited to) Internet Lead Responses, Unsold...
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BDC Representative
3 days ago
North Aurora, United States Gerald Auto Group Full timeJob DescriptionJob DescriptionGerald Kia of North Aurora, with a state-of-the-art facility, is seeking to expand its business development center. The position of BDC representative focuses on increasing the sales traffic of the Internet Department by responding to emails, making outbound sales calls such as (not limited to) Internet Lead Responses, Unsold...
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Service BDC
4 weeks ago
North Aurora, United States Gerald Auto Group Full timeJob DescriptionJob DescriptionCentralized Scheduling Agents wanted - (base salary + performance bonuses)- Great career opportunity!We are a successful automotive dealer group looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working with a team with high volumns of...
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Internet Sales Manager
3 weeks ago
North Aurora, United States Gerald Auto Group Full timeJob DescriptionJob DescriptionBDC Manager – AutomotiveWe offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership needs you. When you join our dealership family, you’ll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner...
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Sales Associate
1 week ago
Charlotte, North Carolina, United States UNTUCKit Full time"Is your passion in retail?” We are looking for a Sales associate at our store in Charlotte, NC. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Sales Associate will have a working knowledge of all things UNTUCKit, along...
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Manager, Associate
2 weeks ago
Charlotte, North Carolina, United States Cedar Fair Full timeOverview: Cedar Fair is seeking an Associate & Labor Relations Manager at our Corporate Charlotte office. The Associate & Labor Relations Manager position is responsible for labor relations advisement support to management. Responsible for conducting sensitive investigations related to associate misconduct primarily in the areas of harassment,...
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Associate Dentist
3 weeks ago
Charlotte, North Carolina, United States Riccobene Associates Family Dentistry Full timeAssociate Dentist POSITION SUMMARY The Associate Dentist (AD) is responsible for administering, maintaining, and expanding a program of primary (and in selected cases, secondary) care and preventive dental care in a group practice setting. ADs play a leadership role in the office and are expected to partner with Office Managers to drive positive...
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Sales & Customer Service Associate - Arboretum
3 weeks ago
Charlotte, North Carolina, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Arboretum: 8020 Providence Rd #100, Charlotte, NC 28277 Do you have a passion for helping others? At the Massage Envy Arboretum franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and...
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Registered Brokerage Service Assistant
3 weeks ago
Charlotte, North Carolina, United States First Citizens Bank Full timeOverview: This position provides operational and trading support to financial planning associates and clients. Facilitates high service standards by ensuring efficient daily operations. Answers client calls for operational inquiries or account requests. Responsible for compliance documentation and filing. Processes paperwork in an accurate, timely fashion....
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Community Association Manager
1 day ago
Charlotte, North Carolina, United States RealManage Full timeOverview: How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager...
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Assistant Community Association Manager
2 weeks ago
Charlotte, North Carolina, United States RealManage Full timeOverview: How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager...
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Payroll Analyst-Shared Service
3 days ago
Charlotte, North Carolina, United States Sonic Automotive Full timeJob Description Job Summary- The Payroll Analyst will work onsite in the Sonic Shared Service Center and will be responsible for daily operational task relating to the processing of weekly and semi-monthly payrolls for Sonic Automotive and Echo Park teammates. This position may also be responsible for project work as deemed appropriate by the Payroll...
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Director of Community Association Management
2 weeks ago
Charlotte, North Carolina, United States RealManage Full timeOverview: How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager...
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Associate, Hospitality
3 weeks ago
Charlotte, North Carolina, United States MKTG Sports + Entertainment Full timeJob Description MKTG Sports + Entertainment is looking for a hospitality-minded Associate to join our team to work across our most exciting accounts, focusing on motorsports hospitality. This is an amazingly diverse role, and we want someone who will help assist the team on partnership activations, guest engagement programs, maintaining excellent servicing...
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Sales & Customer Service Associate
2 weeks ago
Morrisville, North Carolina, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Morrisville - Preston Park West Village Do you have a passion for helping others? At the Massage Envy Morrisville - Preston Park West Village franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...
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Sales & Customer Service Associate
3 weeks ago
Morrisville, North Carolina, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Preston Park West - Morrisville NC Do you have a passion for helping others? At the Massage Envy Preston Park West franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our...
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Sales & Customer Service Associate
4 weeks ago
Raleigh, North Carolina, United States Massage Envy Full timeOverview: Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Creedmoor & Strickalnd 8357 Creedmoor Road Raleigh, NC 27613 franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member...
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Sales & Customer Service Associate
3 weeks ago
Raleigh, North Carolina, United States Massage Envy Full timeOverview: Where Better Careers Begin! Do you have a passion for helping others? At the Massage Envy Creedmoor & Strickland franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...