Assistant Manager
4 weeks ago
Sie kennen keinen Ort, an dem Sie lieber wären. Sie haben Freude daran, Ihr Team zu coachen und ihm beizubringen, wie es eine großartige Kundenerfahrung im Laden bieten kann und Sie sind jetzt bereit, das Team in allen Aspekten der Kundenerfahrung zu leiten, einschließlich: Ladenbetrieb, Schulung, Mitarbeitermanagement, visuelles Merchandising und Schutz von Vermögenswerten. In Abwesenheit des Store Managers übernehmen Sie alle Führungspflichten. Ihre Leistung wird an Ihrer Fähigkeit gemessen, Verkäufe zu fördern und die Profitziele für einen bestimmten Laden zu maximieren.
Qualifications:
Bewiesene Führungsfähigkeiten mit mindestens 1 Jahr Erfahrung in einer Verkaufsumgebung mit Kundenkontakt
Hat Selbstvertrauen und fühlt sich wohl damit, sich für eine außergewöhnliche Kundenerfahrung zu engagieren
Motiviert, außergewöhnliche Ergebnisse zu erzielen, aufgrund des Enthusiasmus aus der Interaktion mit Kunden und Sportprodukten
Ist kreativ und vielseitig bei der Reaktion auf sich ändernde Anforderungen und Chancen in einer schnell veränderlichen Omni-Channel-Einzelhandelsumgebung
Führt Aufgaben oder Aktivitäten ohne notwendige Aufsicht durch
Starke kognitive und mathematische Qualifikationen, einschließlich von Problemanalysen, Entscheidungsfindung und Finanzanalysen
Hohes Niveau bei Ethik, Werten, Integrität und Vertrauen
Flexible Verfügbarkeit – einschließlich abends, am Wochenende und während Ferienzeiten
Responsibilities:
Coaching und Motivation Ihres Teams, Verkäufe umzusetzen, die einen außergewöhnlichen Kundenservice bieten
Sicherstellung eines hohen Niveaus bei Kundenzufriedenheit durch gutes Fachwissen zu allen angebotenen Artikeln und gute Zusammenarbeit mit Kollegen für einen exzellenten Kundenservice
Verkäufe, Kundenerfahrung, Merchandising, visuelle und betriebliche Erwartungen umsetzen
Als Partner zwischen Kunden, Verkäufern und Ladenleitung agieren
Lernfähigkeit und Erklären von Fachwissen zu Produkten und Trends, um die Kundenbedürfnisse abzudecken
Bleibt auf dem Laufenden bei Produktkenntnis und aktuellen oder zukünftigen Produkten/Trends
Trägt zu einem positiven und integrativen Arbeitsumfeld bei
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