Assistant Food

3 weeks ago


Charlotte North Carolina, United States Omni Hotels & Resorts Full time
Overview:

Charlotte Hotel

 

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

 

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description:
The Assistant Food & Beverage Manager is to ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures in all areas of operations related to guest service experience for all Outlets (includes full service Restaurant, Lobby Bar, Coin Bar and Banquets)

Responsibilities:
Supervision of all outlets during operation

Assist in overall supervision of the department as outlined in assistant manager's job description.

Check staff punctuality and document call off and tardiness.

Complete environmental checklist for dining room.

Spot check liquor pars.

Order daily supplies, utilize birchstreet

Ensure that pre-shift meeting conducted with service staff on a daily basis for all shifts

Train and ensure that service personnel follow designated service scenarios

Train, coach and counsel and effectively communicate with all Outlets staff

Assist in Outlets as necessary

To monitor and critique the quality and consistency of the food product.

Bring innovation and creative ideas and be able to plan ahead

Maintain cleanliness and health code standards  

Handle guest comments and complaints and ensure guest satisfaction.

 Completed required MOS audits

Stay on the floor during peak hours, communicate with guests and receive feedback.  Monitor associate performance and assist as needed as well as guests experience.

Examine food preparation and beverage presentation to ensure quality standards are met..

Maintain condition of Bars

Administrative responsibilities: such as payroll, scheduling, ordering, daily recaps, etc.

Monitor food waste.

Assist in completing inventory process and ordering necessary items

Monitor labor and payroll costs.

Check bar controls, shot glass use, red lining, bottles totally empty.

Must be familiar with and adhere to all liquor liability laws:

Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Monitor and control productivity of all Outlets (includes Restaurant, Room Service, Bar, Mini Bar & Gift Shop). Proper scheduling according to business demands, etc.

Assist manager in:

Scheduling

Forecast weekly

Forecast monthly

Completing weekly payroll

Participate in interviewing new employees.

Prepare maintenance requests and follow-up.

Complete other assigned duties.

Cost control

Monitor food and liquor requisitions

 

Qualifications:
Ideal candidate must have at least 2 years of experience as an F&B Supervisor in a 4 diamond hotel, high school diploma or equivalent required,

Bachelors degree preferred. 

Individual must be able to work in fast pace environment and multitask.

Proven effective leader and ability to delegate.

Able to train, develop and lead a team to success.

Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.

Must possess excellent written and verbal communication skills as well as organizational skills. 

Flexible schedule to include weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:  and the following link is the 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

 



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