Sr. Consultant

3 weeks ago

Miami Florida, United States Visa Full time
Job Description

The Commercial and Money Movement Payment Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

As part of the CMS Payment Optimization team, the Sr. Consultant will help to deliver this vision to Visa’s partners – Issuers, Merchants and Acquirers via partnership with regional teams and internal stakeholders. The Sr. Consultant will work on initiatives for improving Visa Direct authorization rates within the Latin America region, coordinating regionally and cross-functionally. Additionally, the Sr. Consultant will support and strengthen partnerships with clients and key internal stakeholders through custom analytics, opportunity identification, and optimization of approval rates. 

Experience with utilizing big data is critical to the success of the role as is the ability to deliver robust automation and effective data visualization. Finding the adequate balance of priorities will be important to successfully manage BAU reporting activities in parallel with projects and new initiatives.  Innovation and a willingness to challenge traditional paradigms are also paramount to the success of the role.

 

Responsibilities

This role derives analytic insights on client performance and helps to deliver findings from those analyses to external  and internal stakeholders.  Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. 

Specific activities may include:

·         Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal and external stakeholders with varying degrees of analytical and technical expertise

·         Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses.

·         Combine and analyze disparate data sources and derive insights in a Big Data environment. Independently perform analysis to render robust, thoughtful results

·         Proactively facilitate the overall analytic delivery strategy for the organization

·         Develop and execute against a strategy to achieve regional authorization improvement goals

·         Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity

·         Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

·         Manage multiple project deliverables with varying timelines across different stakeholders

·         Maintain ownership over ETL processes that convert Big Data sources into easily accessible reporting tools, enabling analytical efforts across CMS and its stakeholders

·         Evolve datasets and other analytical tools to continuously provide value in a way that aligns with the changing requirements of the business

·         Translate technical requirements from Visa business enhancements into tangible enhancements with our ETL processes

·         Evaluate new and disparate Money Movement channels and develop a coherent and consistent support strategy, implementing a strategy to provide all partners with a consistent level of analytical support as CMS Payment Ops expands its remit

·         Identify opportunities to support incremental CMS products

 

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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