Head of Internal Communications

Found in: Resume Library US A2 - 2 weeks ago

San Francisco California, United States Block Full time
Job Description

THE ROLE 

Block’s Internal Communications team acts as strategic advisors across the business to ensure relevant information gets to the right people in the right place at the right time. We aim to Inform, engage, and enable a globally distributed workforce, connecting Block team members with the tools, information, and resources they need to succeed. We create and curate content and programs that help employees know each other and our leadership, understand our businesses and products, and get the information they need. We help manage change, conflict, and crisis to maintain trust in the company and in each other.

As the Head of Internal Communications at Block you serve as a trusted advisor to key business leaders and will be responsible for developing strategies and programs to scale strategic business, organizational, and leadership internal communications across Block. You will lead the centralized Internal Communications team, reporting directly to the Global Head of Communications for Block.

You will:

Develop and implement a global internal communications strategy that keeps our distributed workforce informed and educated about our business and connected through our shared purpose. 

Provide strategic counsel and insights to Block’s executive leadership to empower them to tell a cohesive story, navigate change, build trust, and inspire connection. 

Develop and implement crisis communication plans. 

Guide internal communications calendar, metrics, resources, and reporting at the corporate level and across business unit sub-teams. 

Advocate for internal communication platforms and policies that make it easy for employees to stay informed, collaborate, and perform at their best. 

Work with teams across the business (HR, Compliance, Legal, Corporate Communications, Investor Relations, etc.) to produce high-quality, high-impact content for internal audiences, and to drive effective and transparent change management strategies.

Collaborate with external communication, creative, and policy leaders as part of Block’s Global Communications leadership team

Manage a team of senior internal communication professionals, working together to raise the bar for how we communicate as Block grows and evolves

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