Head of Acquiring- Strategy, Partnerships, and Operations

Found in: Resume Library US A2 - 1 week ago


San Francisco California, United States Cash App Full time
Job Description

The Cash App Financial Operations Team is responsible for building and managing scalable access to the financial services ecosystem for a fast growing mobile payment app with multiple external and internal partners. Reporting to the Financial Operations Lead, the Head of Acquiring is responsible for establishing and maintaining all customer money flows with ecosystem partners including networks, banks and service providers.  

By building and managing a high quality team, you will ensure our ecosystem of money movement is robust and optimized for cost and performance, including relevant payment cost and health metrics.  In cooperation with internal stakeholders, you will ensure cash-in/cash-out is compliant with the financial ecosystem but also supports the needs of customer-facing product and operational teams.  Externally, in cooperation with the Payment Partnerships team, you will manage the relationship and operation of all enabling service providers, cultivating executive relationships and trust in Cash App.

You Will:

Lead our acquiring function including:

Ensuring a highly available payments service, ensuring established redundancy 

Establishing and executing a multi-year strategy for cash-in/ cash-out, including networks, service providers, platform and internal needs

Operating a best-in-class cost and performance-driven payment function in cooperation with internal stakeholders

Attract and lead a high performing team, establishing the operating model, goals, and KPIs

Partner with cross functional stakeholders (including product, legal, finance, and engineering) to define and maintain existing capabilities and execute new initiatives

Manage a team of Program Managers and Operations and Compliance professionals 


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