Client Care Specialist 2

2 weeks ago

Miami Florida, United States AIDS Healthcare Foundation Full time
WHO WE ARE:
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right
 
STILL INTERESTED? Please continue

YOUR CONTRIBUTION TO OUR SUCCESS:
A Client Care Specialist 2 (CCS2) contributes to AHF by embodying
our commitment to excellence in patient care and operational
efficiency. Through cross-functionality, CCS2s play a pivotal role in
ensuring that our combined healthcare and wellness center operates
seamlessly and that our patients receive the best client experience
and the highest standard of care.

A CCS2 enhances the reputation of AHF by embodying our
commitment to excellence in patient care, patient retention,
operational efficiency, and adaptability. What a versatile skill set and
dedication to seamlessly transitioning between clinical, HIV/STD
testing, administrative, and front office roles, CCS2s contribute to a
positive patient experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a CCS2 it is crucial to ensure that the AHF Core
Values and Mission stay top of mind with all that you do. At AHF we
are nimble and able to adapt in a dynamic environment to assist in
providing the best experience for our clients and workplace for our
employees.

AHF has a collaborative organizational structure where staff are
accountable to multiple leaders.

The CCS2 will work as a part of a close-knit team to go above and
beyond to meet the needs of our patients and enhance the reputation of AHF by seamlessly transitioning between performing
medical assistant clinical functions including phlebotomy, HIV/STD
testing and performing administrative duties including front office,
processing patient referrals, and identifying and verifying insurance
coverage. By actively participating in cross-functional rotations, and
promoting adaptability, they will be developed across multiple
healthcare and wellness center functions, and their commitment to
collaborating with other AHF employees and departments will
reinforce AHF's reputation as a trusted healthcare provider
dedicated to providing compassionate, high-quality care and
upholding our organization's mission and values.

 

Licenses/Certifications: Medical Assistant Certified

AHF Commitment:
We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. 

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