Client Care Specialist

3 weeks ago


Miami, United States Chapman Partnership Full time
Job DescriptionJob Description

SUMMARY:

The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean environment and conducts scheduled/assigned dorm/room checks. Responsible for monitoring and documenting all pertinent activities, including, but not limited to, center rules, behavior, incident and accident reports. De-escalate, mediate and resolve disputes, preventing and reducing tension in the facility.

DUTIES AND RESPONSIBILITIES:

  • Commitment to the mission, vision, values and guiding principles of Chapman Partnership in empowering our clients to overcome homelessness, and achieve and maintain long-term self-sufficiency.
  • Create an environment where clients can feel welcomed, comfortable and supported.
  • Monitor specific, assigned dorms; for policy adherence; client needs, room/bed assignments, laundry, bed count, hours allowed and random sweeps of personal belongings.
  • Maintain client care centers of excellence; fostering continuous improvement in the areas of monitoring, assisting and reporting.
  • Encourage cooperation as a way of promoting standards of cleanliness, safety and accountability.
  • Assist clients with immediate needs and requests. Provide guidance on proper procedures.
  • Ensure adequate living standards are met and coordinate needs to meet them, as applicable.
  • Identify, document and report clients’ current or potential behavioral issues. Complete incident, accident, and behavior reports and distribute them as per established protocol.
  • Assist with transportation needs for clients; to and from medical and mental health appointments, move-outs and/or other applicable activities as instructed by management or per established protocols.
  • Assist with transportation needs for staff as instructed by management or per established protocols.
  • Inspect vehicles for proper working conditions prior to travel and report maintenance needs, as necessary.
  • Ensure all ancillary services, i.e. client mail, basic need supplies and clothing distribution, are timely provided, as per established protocols.
  • Ensure compliance with local, state, and federal laws.
  • Performs other duties as assigned.

QUALIFICATIONS:

  • G.E.D or High School Diploma or equivalent experience.
  • At least one (1) year of experience working with the homeless population or in residential living, or behavioral health facilities.
  • Must have and maintain a Florida State Driver’s License with “safe driver” classification.




  • Miami, United States Chapman Partnership Full time

    SUMMARY: The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean environment and conducts scheduled/assigned dorm/room checks. Responsible for monitoring and documenting all pertinent activities, including, but not limited to, center rules,...


  • Miami, FL 33136, USA, United States Chapman Partnership Full time

    SUMMARY: The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean environment and conducts scheduled/assigned dorm/room checks. Responsible for monitoring and documenting all pertinent activities, including, but not limited to, center rules,...


  • Miami, Florida, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...


  • Miami Beach, United States AIDS Healthcare Foundation Full time

    WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS Healthcare...


  • Miami, FL 33137, USA, United States AIDS Healthcare Foundation Full time

    AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation...


  • Miami, United States Inktel Full time

    Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account...


  • Miami, United States Talbots Full time

    Talbots - Dadeland Mall [Store Supervisor] As a Client Specialist Key Holder at Talbots, you'll: Lead/supervise others on occasion and open the store for business and/or close the store for the night; Build enduring relationships with both new & existing customers; Create, build and cultivate relationships with customers; Follow all policies and procedures...


  • Miami, United States Voyage Canvas Full time

    About Us:Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.Location: RemoteType: Full-Time/Part-TimeDepartment: Customer...


  • Miami, United States Banesco USA Full time

    Responsible for teller duties which include processing deposits/withdrawals, night deposit, ATM, loan repayments, cashier checks, etc. and balancing at the end of the day. Processing the transactions accurately, ensuring required documents are presen Client Service, Specialist, Processing, Service, Deposit, Retail, Compliance


  • Miami, United States Andvaris Full time

    Remote Position What do we do? We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? A Customer Care Specialist is a key position within Assurant because you...


  • Miami, United States Andvaris Full time

    Remote Position What do we do? We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? A Customer Care Specialist is a key position within Assurant because you...

  • Client Specialist II

    3 weeks ago


    Miami, United States Amerantbank Full time

    Job Description Job Description The Client Specialist II position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs...


  • Miami, Florida, United States Summe Top Care Corp. Full time

    Accounting SpecialistDoral (Miami Dade)Manage and feed accounting software. Issue and follow up payments and invoices. Reconcile transactions. Record expenses. Generate financial reports. Assist in preparation of budgets. Prepare and file tax returns. Process payroll.Requires a bachelor's degree in accounting from a U.S or accredited foreign college.Send...


  • Miami, United States Summe Top Care Corp. Full time

    Accounting SpecialistDoral (Miami Dade)Manage and feed accounting software. Issue and follow up payments and invoices. Reconcile transactions. Record expenses. Generate financial reports. Assist in preparation of budgets. Prepare and file tax returns. Process payroll.Requires a bachelor’s degree in accounting from a U.S or accredited foreign college. Send...

  • Client Specialist II

    4 weeks ago


    Miami, United States Amerantbank Full time

    Job DescriptionJob DescriptionThe Client Specialist II position is responsible for assisting Relationship Managers, Portfolio Officers, and Managers with the overall administrative functions and responsibilities of developing and maintaining a portfolio of commercial loans and accounts, while enhancing the customer experience with servicing their needs...


  • Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionJob Title: Customer Care Specialist Location: Lucerne Bakery, Miami, Florida  Position Type: Full-time About Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional product quality and customer service. We're on a mission to become Florida's #1 bakery...


  • Miami, United States Lucerne Bakery Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementBonus based on performanceTraining & developmentJob Title: Customer Care SpecialistLocation: Lucerne Bakery, Miami, FloridaPosition Type: Full-timeAbout Lucerne Bakery: Lucerne Bakery has been a cornerstone of the Florida bakery scene for over 40 years, known for exceptional...


  • Miami, Florida, United States Edwards Lifesciences Full time

    As Critical Care transitions to an independent company, we will continue to benefit from the expertise and experience of 4,000+ dedicated global employees, a vibrant innovation engine with strong investment in our future pipeline, and strong sales growth and profitability.Your knowledge of working within the hospital ecosystem, combined with our in-depth...


  • Miami, Florida, United States City National Bank of Florida Full time

    Overview: Responsible for meeting the servicing needs and expectations of the large Corporate, Real Estate, Business Banking, and Private Client Group clients through the integrated delivery of Depository, Loan, and Treasury Management services. Must be able to work in a fast paced environment, multi-task, and work under minimal general...


  • Miami, United States Banfield Pet Hospital Full time

    Live and exemplify the Five Principles of Mars, Inc. within self and team. - Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary Client Service, Coordinator, Hospital, Client, Animal Care, Business Services