System Manager Supplier Diversity

Overview:
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities:
The Manager of Supplier Diversity develops and implements strategic initiatives to ensure a diverse supplier base for the procurement of goods and services across the organization, inclusive of Tier-1 and Tier-2 diversity strategies. In alignment with the direction of the Supply and Service Resource Management Director, Training, Education & Communications, this role will support the development of a best-in-class Supplier Diversity program that aligns the procurement needs of our business with utilization of suppliers that diversify our supply chain, such as minority, women, veteran, and small-owned businesses. 

The role communicates and maintains program guidelines and goals, as well as supports and advises sourcing teams and cross-functional organization leaders, for inclusion of diverse suppliers in RFPs and sourcing decisions. Additionally, the Manager maintains processes in place with supplier diversity reporting and identification systems. This role will facilitate the creation and communication of analytical reports and dashboards to monitor supplier utilization trends and performance to established goals and objectives for a variety of audiences, including internal and external leadership stakeholders, in addition to ensuring compliance with relevant reporting requirements.

 

The Manager will engage in community outreach to develop rapport with diverse suppliers, and internal outreach necessary to inform, educate, and garner stakeholder support for strategies. Further, the role is responsible for evaluating opportunities to further develop and mature the supplier diversity program, and implementing as appropriate, in collaboration with the Supply and Service Resource Management Director, Training, Education & Communications. Additionally, this individual will support the implementation of organizational diversity initiatives as identified by leadership. 

Key Responsibilities

Program Development and Management:

Manage communication and relationships with internal and external leadership stakeholders to achieve diversity program goals and drive strategy.

Identify and connect qualified diverse suppliers to RFP and other procurement opportunities.

Collaborate to develop workflows and systems that facilitate data analysis, recommendations, and informed procurement decisions.

Communicate supplier diversity initiatives to the SSRM team and throughout the organization.

Collaborate with internal and external subject matter experts and benchmark industry best practices to continuously enhance the supplier diversity program by implementing practices as appropriate.

Manage content relative to current vendor contacts and reporting, related to the diversity program.

Support other related supply chain initiatives, such as employee ownership, locally-owned, economic impact, etc.

Maintain and update internal Supplier Diversity SSRM Team Site page.

Stakeholder engagement and support:

Partner cross-functionally with various internal stakeholders to establish and track supplier diversity strategy and goals, and identify qualified, prospective small and diverse suppliers.

Contribute to enhancing the diversity of our supplier pipeline through outreach, engagement and participation in development programs.

Increase engagement amongst key internal stakeholders with diverse suppliers through meetings, presentations, and the understanding of the sourcing landscape within each category.

Facilitate vendor engagement with diversity program requirements, including tier-2 reporting, program/policy development resources, and goal setting. 

Manage tier-2 supplier portal and vendor reporting compliance.

Support vendor coordination for registrations, and follow-up as appropriate.

Supplier Diversity Reporting:

Coordinate Tier-1 and Tier-2 supplier diversity reporting activities, including government, customer, internal and third-party reporting requirements/requests.

Identify, and facilitate the tracking and management of metrics to articulate diversity program goals, spend, and opportunities across CommonSpirit for a variety of stakeholders. 

Develop and manage vendor surveys, along with subsequent analysis.

Manage, review, and respond to inquiries from various channels, including supplier diversity questionnaires.

Organizational Diversity Development: 

Support work with all internal and external stakeholders to promote equality within the SSRM team.

Support continuous improvement and change.

Will work directly with the SSRM Director, Training/Education & Communications to determine prioritization of work, communicate delays, and for the assignment of other initiatives or directives.

Qualifications:
Bachelor’s Degree in supply chain, business administration, or related field: required                                                        

Master’s degree/advanced degree related to health care: preferred

Minimum 1 year of relevant experience in Supply Chain environment, i.e., Procurement, Sourcing, or Supplier Diversity: required

2+ years of Supplier diversity program experience: strongly preferred

Knowledge and understanding of global supply chain systems, processes, and procurement practices

Experience in supporting/managing/creating Supplier Diversity & Inclusion programs

Ability to research, collect, interpret, and analyze data to monitor and report on activity and evaluate impact

Project management experience, implementing systems and processes

Ability to evaluate, set, and meet targets based on organizational strategy

Ability to effectively deliver presentations to a wide variety of audiences

Competency with procurement systems and processes.

Demonstrated experience in providing strategy and thought leadership within areas of Procurement, Diversity, Equity & Inclusion and ESG

Knowledge of legal, financial and technology components of Strategic Sourcing

Experience building successful relationships with business partners, cross- functional groups, and suppliers to drive accountability and optimize performance

Experience in driving change and establishing processes

Expertise with Microsoft Excel, Office and PowerPoint required.  

Communicate effectively with various skill levels to include technical, clinical and non-clinical staff, directors, and managers both internally and externally.

Excellent communication skills, both written and verbal, and the ability to maintain process standardization throughout the system

Experience with large, multi-level organizations and the ability to work in a diverse environment preferred. 

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