Client Relations Manager

2 weeks ago


Macon Georgia, United States 315 health Full time
Description 

315 health is seeking a motivated and experienced Client Relations Manager to join our team. As a Client Relations Manager, you will play a crucial role in maintaining strong relationships with our clients and ensuring their satisfaction. Our company is dedicated to changing the healthcare industry by providing innovative solutions and exceptional customer service. Join us in making a difference in the lives of patients and healthcare professionals. You will serve as the main point of contact and trusted advisor, ensuring client satisfaction and identifying opportunities for growth.  

Requirements 

Strong problem-solving and decision-making abilities 

Ability to build rapport and trust with clients 

Strong organizational and time-management skills 

Build and maintain trustworthy relationships with clients, serving as their main point of contact 

Collaborate with internal teams to ensure successful project implementation and delivery 

Monitor client satisfaction and address any concerns or issues in a timely and effective manner 

Manage contract renewals and negotiate terms and pricing 

Track client interactions and maintain accurate client records 

Follow-up with potential new clients the current clients connect 315 with 

Act as the main point of contact for client inquiries and concerns 

Assist with the onboarding of new clients 

Provide regular updates and reports to clients 

Monitor client usage and identify opportunities for improvement 

Resolve client issues or concerns in a timely and effective manner 

Requirements

Excellent communication and interpersonal skills

Target-driven and self-motivated

Strong organizational and time management skills

Familiarity with healthcare industry and products

Proficient in MS Office

Benefits

Collaborative work environment

Health Care Plan (Medical, Dental, & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary, & AD&D)

Paid Time Off (Vacation, Sick, & Public Holidays)



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