Community Partnership Manager

Found in: Resume Library US A2 - 7 days ago

Muncie Indiana, United States Equus Full time
Job Description

The Community Partnership Manager (also known as the One-Stop Manager) serves as a liaison to the Local Board and system partners in support of the One-Stop Delivery System. The Operator role supports efforts of continual improvement in the provision of integrated services to job seekers and employers under the Workforce Innovation and Opportunity Act (WIOA).

Establish electronic linkages of all one-stop partners designated by Eastern Indiana Works to improve communication, referral, service delivery, and tracking of performance of the partners.

Facilitate the planning of and electronic transfer of information between the partners and Eastern Indiana Works.

Coordinate and hold periodic meetings with all one-stop partners and Eastern Indiana Works.

Assist in the identification of appropriate services for the construction of a Memorandum of Understanding with all one-stop partners designated by Eastern Indiana Works using the principles of universal design in their operations to ensure customer access.

Working with Eastern Indiana Works and applicable state agencies, create a strategic plan to integrate the intake, case management, and reporting of the one-stop partners.

Coordination of cross training of partner staff.

Deliver employer engagement in key economic sectors through professional and efficient service delivery that transforms business transactions into meaningful business partnerships. Evaluate the workforce development and hiring/recruitment needs of businesses and develop solutions-based strategies to meet those needs, by improving alignment of the current and future talent supply.

Market Work-Based Learning (WBL) and Career Center Business services including but not limited to; Office of Work-Based Learning and Apprenticeship (OWBLA); Business Resource Guide (BRG); On-the-Job Training (OJT); Specialized Recruitment and Placement, Screening Services, etc. to businesses in the region and throughout the state to reduce confusion for employers with competing names and organizations with similar roles and service.

Participate in local and regional Hiring Events, Career Fairs, Youth Engagement Events, and other opportunities for both employers and talent to exchange information about current and future job market demand.

Communicate, facilitate, and coordinate services with state, regional, and local workforce partner agencies and organizations, often requiring presentations and public speaking.

Reporting to the Eastern Indiana Works on operations, performance, and continuous improvement and best practice recommendations.  Provides recommendations for professional development and service delivery innovations.

Ensures that One-Stop System performance is on target with overall system goals; reports System activities and outcomes (i.e., referrals, results, customer feedback, staff feedback) to the funder; provides recommendations for improved outcomes.

May be responsible for functionally leading a team and/or employee recruitment, hiring, retention, and evaluation.

Other duties as assigned.

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