Delivery Manager

2 weeks ago


Lakewood Colorado, United States Prime Robotics Full time
Job Description

You in The Role and on The Team:  In this role you are a highly motivated Delivery Manager from a Consulting firm who is interested in helping our startup excel.  As a Delivery Manager, you will play a critical role in shaping the future of our warehouse automation solutions delivery and support to customers.  You have the ability to dive deep into the warehousing industry and support building relationships across clients and prospects.   

A Day in the Life 

Managing system implementations for current and future clients.   

Use project management methods to organize the work and drive and track progress 

Facilitate delivery by establishing daily and weekly goals and KPIs 

Understand customer needs and capture detailed requirements for engineering 

Interface closely with Engineering to create estimates 

Negotiate with existing customers to clarify and maintain project scope 

Define change requests to improve customer systems, including pricing, working with engineering on estimates. 

Work with Sales team to take over once contract is signed to drive implementation.  

Leading the customer success (technical support) organization  

Operational support of customer issues.   

Link delivery to strategy, balancing these perspectives and helping others do so as well 

Understand business value of technology and be able to draft or update business cases including ROI and prioritization 

Project management including managing launch readiness and transition to support


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