Receptionist

Found in: Resume Library US A2 - 1 week ago

Springfield Illinois, United States Christian Horizons Full time
Overview:
BE PART OF SOMETHING MORE

At Lewis Memorial Christian Village a part of Christian Horizons, you'll find a rewarding place to work with the satisfaction that comes from living your purpose and making a real difference in the lives of others.   You’ll find an incredible spirit in our community. It’s in the smiles of our residents and the dedication of our associates. It inspires all who share our mission – from chefs and managers to nurses, housekeepers and chaplains. Remarkable people work here and there's a place here for you.  

 

Christian Horizons has been living its F.A.I.T.H. - filled mission and values since 1962.  

 

We have an opportunity for a receptionist.  The receptionist is the embodiment of the spirit of our ministry.  This key role cares for the needs of those who call and visit the community.  He/she will assist the office manager, payroll clerk, and community supervisors with tasks as assigned in compliance with federal, state, local, and corporate requirements.

 

We offer:

Competitive Wages

PathwayPay (daily pay) – Get your pay, when you need it.

Generous PTO Program

Health, Dental & Vision Insurance

Life (employer paid), Short & Long Term Disability, Group Accident, and Critical Illness

403(b) & Flex Spending

Employee Assistant Program

Tuition Reimbursement

Employee Discounts and Other Perks

 

Responsibilities:
This position is Monday through Friday 8:00am to 4:30pm

 

Screen and direct all incoming phone calls, transfers, and messages with courtesy and accuracy.

Greet and interact with Residents, families, staff, visitors, vendors, and state officials and direct them to appropriate individuals.

Ensure quality customer service to the Residents, families, and staff the department serves.

Maintain an accurate list of emergency telephone numbers, including key personnel and medical staff.

Receive and distribute the mail accurately and timely.

Prepare deposits in an accurate manner as directed.

Copy and file all deposits and checks, faxing a copy to the Corporate Office.

Make Resident fund disbursements and maintain spreadsheet for the transactions.

Receive, disburse and collect all job applications, forwarding as directed.

Maintain applicant files, following corporate office retention guidelines.

Copy work as requested by the community supervisors as the phone system allows.

Order all approved office supplies and equipment as directed by the Office Manager.

File business office paperwork as directed.

Maintain and communicate any problems regarding the community telephone system.

Follow verbal and written instructions as given by supervisor.

Work cooperatively with the Payroll Clerk and Office Manager to maintain an efficient, well-run business office, helping with or taking on other tasks as needed.

Foster self-respect and a feeling of worth in each Resident by consistent kindness, understanding, and patience in their care.

Organize and maintain all records necessary.

Participate in in-services and other activities as required.

Use proper care and use of equipment and waste disposal procedures in accordance with corporate policies and procedures.

Consistently work cooperatively with Residents, staff, volunteers, and families to ensure Residents are receiving the best quality care.

Observe all community policies and procedures, including but not limited to safety, infection control, Residents’ rights, and those contained in the employee handbook.

Maintain the confidentiality of all protected health information whether electronic, written, or oral exposed to either during the course of assigned duties or as a result of an incidental disclosure.

Apply the Minimum Necessary Standard in all matters related to Residents’ protected health information.

Qualifications:
High school graduate or equivalent required.

Type at least 40 words per minute.

Previous experience in bookkeeping and/or receptionist duties preferred.

Knowledge of Microsoft Office required.

Able to follow written and oral directions.

Ability to work independently.

Possess the ability to communicate effectively and deal tactfully with personnel, Residents, families, visitors, government agencies, and the general public.

Display leadership qualities, good communication skills, and a desire to continuously learn.

Pass background check before and during employment, as defined by Christian Horizons’ background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.

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