Dental Office Receptionist

4 weeks ago


Springfield, United States 7 Hills DENTAL Full time

7 Hills Dental is currently looking for a Dental Receptionist to work at our office located in Springfield, MA 01104. This is a full-time position that will require working Thursdays till 7pm.

Our ideal Dental Receptionist will have
- A minimum of 1 - 2 years' experience working in a dental office; experience with Eaglesoft is preferred but not a must, understanding of various insurance plans; self-motivated; energetic; exceptional customer service.

The Receptionist is our first line of customer service for all patients and visitors entering our office. You will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. You will assist patients in accordance with the training you have received ensuring patients receive the best possible service which includes,
- Acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns
- Answering Phone calls
- Scheduling Appointments
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Post charges and payments to patient accounts
- Maintain a clean and friendly waiting area for patients

Desired Skills:

- BILINGUAL / Spanish speaking preferred.
- Knowledge of insurance plans (MH/PPO), preferred
- Phone etiquette - A BIG PLUS
- Exceptional customer service,
- Dental Assistants are encouraged to apply

**Job Types**: Full-time, Part-time

Pay: $15.00 - $25.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off

Healthcare setting:

- Outpatient

Medical specialties:

- Surgery

Schedule:

- Monday to Friday

**Experience**:

- Dental office: 1 year (required)

**Language**:

- Spanish (required)

Work Location: In person



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