Distribution Center, Operations Manager
Found in: Resume Library US A2 - 7 days ago
Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers are a place where lived values meet next-generation advancements to create competitive advantage few can match.
If you want to learn in a supportive and ever-evolving environment. If you value managers who aren't afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights.
THE IMPACT YOU CAN HAVE:
The DC Operations Manager leads cross-functional teams of non-exempt associates to improve processes, achieve financial and operational excellence and deliver superior returns for retail, operational and service-related industry and E-Commerce functions. You will have primary responsibility for managing and implementing operational upgrades while maximizing all aspects of people, process and performance to achieve service excellence. The ability to partner cross-functionally and influence across all levels of the organization is essential to success in this role.
You will accomplish all of these goals by:
Influencing accountability to plan, execute and achieve objectives that align with company strategy for growth and profit
Identifying patterns and anticipating business needs that will drive performance
Delivering efficient and effective solutions that meet the constraints of time, cost and scope
Identifying strategic trade-offs between store labor, inventory availability and upstream expenses
Measuring the effect of process changes and accurately quantifying the impact
Collaborating cross-functionally to launch new initiatives and track/analyze performance
Raising awareness of process change impacts throughout the enterprise
Facilitating proactive change management to all levels of the organization impacted by project rollouts
Influencing key stakeholders to achieve results in an autonomous manner
Determines the most efficient sequence of operations and workflow and recommending methods for maximum asset/people utilization
Recommending methods for improving associate efficiency and reducing waste of time and effort (e.g., restructuring job duties, reorganizing workflow, job setup and related)
Participating in training and testing for new systems and processes as part of implementation plan
Leading/executing best practices to promote associate engagement and enablement
Partnering with leadership to build culture action plans that best align to our people strategies and business initiatives
Identifying ways to build/implement talent capabilities at all levels while identifying opportunities for training and development
Planning and driving operational non-exempt staffing needs
Leading building-wide performance management plans in partnership with leadership team
Participating in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution
THE ESSENTIALS FOR SUCCESS:
Qualified candidates will be high-energy and driven professionals who possess strong leadership/team building skills and demonstrated knowledge of distribution and E-Commerce operations in a retail environment. Additional requirements include:
The ability to lead cross-functional teams with diverse goals and responsibilities
Demonstrated skill in driving initiatives related to teams, projects and quality
Excellent analytical and organizational skills, to include trouble-shooting, prioritizing and multi-tasking
The ability to quickly learn business processes outside ones area of expertise
Nimbleness, with the innovation to apply process improvement initiatives
Strong computer skills (specifically, MS Office, WMS Application)
A Bachelors degree is preferred, but not required
Essential Functions:
Work rotational, 24/7 on-call to support the operation at all hours
Work a flexible, full-time schedule, to include days, evenings, weekends and holidays
Travel, including overnight stays
Stand or sit for long periods of time
Accept exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment and strong scents related to cosmetics or fragrance
Visit stores to develop an understanding of the store experience and collaborate with field partners
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