Principal Technical Program Lead

Found in: Resume Library US A2 - 1 week ago


Atlanta Georgia, United States Chick-fil-A, Inc. Full time
Overview:
Chick-fil-A is looking for a Principal Program Lead - Master Data Management (MDM) to drive our MDM program vision, strategy, and technical solution delivery across the enterprise.

 

Chick-fil-A invests heavily in Analytics and Data Literacy in all areas of the business. The Analytics & Risk team, operating within Digital Transformation & Technology Shared Platforms (DSP), exists to deliver digital capabilities and outcomes that transform data into business value. We deliver mature advanced analytics capabilities and outcomes through providing data and analytics platforms, continuing to maximize the value of complex data products through focused product teams, and accelerating model operations implementation and adoption with comprehensive technology solutions.

 

As a part of the Analytics & Risk team, you will work in close partnership with the Enterprise Data and Analytics Program Lead to champion and continuously improve MDM at Chick-fil-A. You will collaborate widely across business units, including Enterprise Data and Analytics (ED&A), DTT, our Community of Practicing Analytics, and departmental data and analytics teams. You will partner with these groups to understand business needs and pain points for Master Data, and identify solutions to address these capability gaps. You will work with Analysts, Engineers, and Enterprise Architects to vet and select solutions, while providing leadership and ownership of the design and implementation. In addition, you will be responsible for developing a strong vision and creating an actionable program roadmap for all MDM Program technology solutions. Once implemented, you will manage vendor relationships and provide leadership and ownership for the management and enhancement of these technical solutions to ensure they are scalable, resilient, consistent, secure, and governed. In addition, you will work with MDM users to evaluate potential solution enhancements against time and complexity and prioritize changes in alignment with the value provided to end users.

 

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities:
Partners with ED&A Program Lead to cast program vision, strategy, and roadmap based upon stakeholder input

Partners with the ED&A Program Lead to define and manage the user support process, including the creation of Knowledge Base articles for HELP analysts and review of calls and incidents

Partners with the ED&A Program Lead to create and implement a communication strategy with users to create and share documentation, best practices, changes, and roadmap.

Addresses capability gaps in the MDM Program by partnering with Enterprise Architecture to identify, vet, and select the best technical solutions

Serves as the primary point of contact and promotes Chick-fil-A’s MDM strategy to DTT stakeholder audiences

Owns any technology vendor relationships, including Stibo and the managed services provider (MSP).

Negotiates vendor agreements, ensures invoices are paid, and manages budget to provide these services.

Coordinates with other stakeholders to create quarterly vendor scorecards and reviews them with the vendors to provide feedback and accountability.

Works cross-functionally to design and implement features that support the MDM Program disciplines, standards, best practices, and expectations across the analytics ecosystem.

Manages security, access, and infrastructure for technical solutions and integrates within the analytics ecosystem. Ensures solution security, stability, and health by following cybersecurity and SRE best practices.

Partners with ED&A Program Manager to define and track program KPIs

Hybrid work environment, in-person at least 10 days per month

Minimum Qualifications:
Experience implementing and managing Master Data Management best practices and solutions (Stibo STEP preferred) across an Enterprise

Experience in multiple data/analytics competencies (such as analytic methods and tools, data reporting and visualization, data management, data architecture, data governance, analysis and critical thinking skills, analytics education/learning, and metadata)

Knowledge and understanding of technical capabilities (such as analytical and data modeling, networking, application architecture, performing software/version updates and new installations

Experience with Agile development methodology

Experience working directly with analytic tools and platforms vendors

Experience connecting analytic tools to different data sources / data platforms

Experience in system thinking and design, including scalability and automation

Experience with cloud based big data technology stacks and architecture (AWS and Azure preferred)

Experience leading large, enterprise-wide technical initiatives and programs, including development approaches and techniques

Experience driving teams and leadership to decision

Experience in influencing business needs, then translate them to techno-functional requirements that deliver desired outcomes

Preferred Qualifications:
Decision-making skills with the ability to collaborate and make decisions in the gray

Deep database knowledge including programming skills in SQL, GraphQL, Javascript, and/or Python

Experience working with REST APIs

Ability to think strategically about business and technical challenges in an enterprise environment.

Attention to detail

Excellent personal and relational intelligence

Ability to partner with cross-functional teams using strong written and verbal communication skills

Demonstration of leadership and strong collaboration

Ability to quickly learn and comprehend technical trends and opportunities

Self-starter who completes tasks with minimal supervision

Team player who is committed to both the team and the initiatives

Strong decision-making skills with the ability to collaborate and make decisions in the gray

Certifications: Stibo MDM Solution Fundamentals, System Admin Fundamentals, MDM Solution Architecture, Extension API

Minimum Years of Experience:
8

Travel Requirements:
10%

Required Level of Education:
Bachelor's degree or equivalent experience

Major/Concentration:
Management Information Systems, Computer Science, or similar field of study


  • Principal Program Lead, Advanced Analytics Portfolio Lead

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: As a Principal Advanced Analytics Portfolio Lead, you lead the work to successfully scope, develop, launch and integrate into the business a substantial portfolio of advanced analytics products stewarded by the Advanced Analytics (AA) team within Enterprise Data & Analytics (ED&A). You will own the development of the vision and strategy for the...

  • Principal Program Lead

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: Chick-fil-A is looking for a Principal Program Lead to ensure our restaurant designs support the technology infrastructure of the future.  This is a journey not only to revitalize its existing portfolio of restaurants but also to create a new and exciting portfolio of innovative and relevant restaurant designs with technology and digital as...

  • Principal Program Lead

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: Chick-fil-A has heavily invested in Analytics and Data Literacy in all areas of the business. The Analytics & Risk team, within Digital Transformation & Technology Shared Platforms (DSP), exists to deliver digital capabilities and outcomes that transform data into business value. We deliver mature advanced analytics capabilities and outcomes...

  • Principal Program Lead, Strategic Reinvestment

    Found in: Resume Library US A2 - 3 weeks ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: The National Alignment team was established to partner with ER Real Estate and Strategic Reinvestment to support the development and construction of major capital investments at existing restaurants. The Principal Program Lead role will be responsible for assessing, planning, and implementing program changes as well as establishing efficiencies for...

  • Principal Fellow

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States KIPP Metro Atlanta Schools Full time

    Job Description Reporting to the campus Principal, the Principal Fellow is a full-time member of the school leadership team and will lead a targeted grade band across a KIPP Metro Atlanta K-8 campus. The Principal Fellow supports the development of the Principal’s school-wide vision and takes an active role in investing and mobilizing teachers and leaders...


  • Atlanta, United States Visa, Inc. Full time

    Cyber. Source Corporation, a Visa Inc. company, needs a Lead Technical Program Manager (multiple openings) in Atlanta, GA to Drive the planning, technical development, and delivery effort as a program with key milestones identified and manage the day Technical, Program Manager, Manager, Program, Lead, Technology

  • Technical Lead

    1 week ago


    Atlanta, United States MultiPlan Full time

    Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring...

  • K-8 Principal

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States KIPP Metro Atlanta Schools Full time

    Job Description Everything rises and falls on leadership (Maxwell, 2007) and the success of a school rests in the Principal’s ability to inspire, empower, and guide the school community towards a common vision of academic excellence, equity, and success for all scholars. The K-8 Principal must possess strong leadership skills to drive academic outcomes...

  • Digital Collaboration Program Lead

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: Are you interested in helping people work better? Do you get excited about reimagining new ways of working and thinking about how an enterprise can work seamlessly together? Do you enjoy testing and trying new and emerging technical capabilities and platforms? If you say yes to any or all of these questions this might be the role for you!   The...


  • Atlanta, United States Abt Associates Full time

    Abt seeks a Technical Assistance Senior/ Principal Associate to lead the growth of Technical Assistance (TA) projects in the HRSA and AHRQ markets. The selected candidate will work closely with the market leadership teams to identify areas for growth Technical, Associate, Principal, Senior, Leadership, Remote, Technology

  • Technical Project Lead

    Found in: Resume Library US A2 - 3 days ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: The New Facilities IT Build Project Lead will be responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, end user devices, and more. Core responsibilities include project planning and coordination, procurement, implementation,...

  • Staff Technical Program Manager | Security

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States ServiceNow Full time

    Job Description About Digital Technology & The SSO   We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.    We’re all about delivering...


  • Atlanta, United States Chick-fil-A, Inc. Full time

    The Principal Design Lead (Reinvestment & Custom Project Solutions) will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels, Scrape & Rebuilds, Relocations) and Custom Projects Solutio Restaurant, Design, Project Management, Principal, Solutions, Leadership, Business Services

  • Principal Program Lead, Strategic Reinvestment

    Found in: beBee S US - 2 weeks ago


    Atlanta, United States beBee S US Full time

    Overview The National Alignment team was established to partner with ER Real Estate and Strategic Reinvestment to support the development and construction of major capital investments at existing restaurants. The Principal Program Lead role will be responsible for assessing, planning, and implementing program changes as well as establishing efficiencies for...

  • Technical Program Lead – Restaurant Camera and Security Systems

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: The Chick-fil-A Infrastructure & Networking team is responsible for implementing and maintaining restaurant security infrastructure, access control systems, and cameras utilized for multiple business use cases. In this role you will utilize your expertise to design, build, and maintain technology infrastructure to meet business use case...

  • Lead Technical Product Owner, Manufacturing Systems

    Found in: Resume Library US A2 - 2 weeks ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: The Lead Technical Product Owner, Manufacturing Systems role is responsible for assessing, designing, and testing data flows, end-end issue resolution, configuration, and technical support for Chick-fil-A Supply, Bay Center Foods, Cold Storage, and automated distribution centers. This person also partners with each area of the business to define,...

  • Sr. Project Lead, Planning Processes

    Found in: Resume Library US A2 - 1 week ago


    Atlanta, Georgia, United States Chick-fil-A, Inc. Full time

    Overview: The Financial Planning & Analysis (FP&A) team at Chick-fil-A exists to improve business decisions across the organization by supporting the allocation of capital to its most productive use through planning, budgeting, forecasting and business partnership.    This role on the Corporate FP&A team will work very closely with the Sr. Principal...


  • Atlanta, United States Motion Recruitment Full time

    Company Overview: Join our esteemed team at the forefront of innovation in the retail industry! We are the parent company of multiple major retail spaces across America, dedicated to delivering exceptional experiences to our customers. Currently, we are seeking a highly skilled Principal React Native Engineer to lead our mobile application development...


  • Atlanta, United States Chick-fil-A Full time

    Overview The Principal Design Lead (Reinvestment & Custom Project Solutions) will direct and oversee the design, architecture, and engineering project management for Strategic Reinvestment (Remodels, Scrape & Rebuilds, Relocations) and Custom Projects Solutions projects in multiple regions. This role will partner with Strategic Reinvestment and Custom...

  • Principal

    1 week ago


    Atlanta, United States Movement Schools Full time

    Movement Schools is a rapidly growing network of public charter schools. We exist to love and value students by leading a movement of change in education through academic excellence, character development, and preparation for success in life. We believe in the inherent value and dignity of every child, and build schools where students and staff thrive. Each...