Key Account Manager, Allied Air

Found in: Resume Library US A2 - 2 weeks ago


Richardson Texas, United States Lennox International Full time
Company Overview:
Allied Air Enterprises is a division of Lennox International.  We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions.  From compact residential applications to large commercial projects, Allied Air Enterprises redefines ease-of-business through breadth of product, resources and competencies unparalleled in the market.

 

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Job Description:
Under general supervision, responsible for customer service differentiation and increased revenue and profits on one or more existing national or global accounts.

Maintains key relationships and grows business with existing national or global accounts. Selects the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations. Insures high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers. Provides customer training and other value added services. May assist in negotiating prices and terms of sales and service agreements. May assist in setting account and territory plans on an annual, quarterly, and monthly basis.

Qualifications:
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 1 year related experience.

Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.


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