Director, Group Tech lead for RFM

4 weeks ago


Chicago Illinois, United States McDonald's Corporation Full time
Job Description

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

The Director, Tech Lead is part of the Restaurant Technology team and reports to the Sr Director, Group Tech Lead of the Serve group.  The Director will be responsible for delivering software releases and operations of the current RFM platform in addition for technical delivery of the future of the RFM platform. This role will lead a team of 2 employees in addition to a mix of internal and external technical resources to ensure the goals of the platform are met. This is an exciting opportunity for an experienced technology leader to help shape the transformation of the RFM application.

Accountabilities & Responsibilities:

Drive tech strategy, design, and development of RFM current state activities (BAU) as well as support and enable the transformation the RFM solution.

Lead architectural discussions and oversee tech delivery of both internal resources (e.g., engineers) and vendors for the Global RFM activities.

Ensure engineering and design best practices (e.g., modularity) are leveraged to develop modern cloud-native products and platforms.

Define and enforce quality standards (non-functional requirements) and program-wide acceptance criteria.

Manage security compliance, data integrity, and standards for all in-scope products and platforms to ensure sensitive data is secure.

Develop and collaborate with POS Transformation team to create the RFM transformation deployment roadmap and associated phases, in partnership with other Product stakeholders.

Partner with markets to adopt and deploy current RFM capabilities while determine what changes will be needed for seamless adoption of new solutions.

Deliver technology solutions that enable the business to deliver against their vision, mission, and strategy.

Manage and own the program milestones, budget and associated ROI

Act as interface into tech organization for other enterprise functions (e.g., restaurant ops)


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