Front Desk Agent

3 weeks ago


Berkeley California, United States FAIRMONT Full time
Job Description

Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:

•    To consistently offer professional, friendly and engaging service

•    To maximize revenues by upselling and following budget guidelines

•    To handle Guest concerns and react quickly, logging and notifying proper areas

•    Be fully competent in all reception and cashier duties

•    To balance operational and Colleague needs

•    To assist guests regarding hotel facilities in an informative and helpful way

•    To follow department policies, procedures and service standards

•    To follow all safety policies 

•    Other duties as assigned

Hourly Rate: $23.86 USD Gross Hourly


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