Customer Service Manager

2 weeks ago


Brighton Colorado, United States 84 Lumber Company Full time
Overview:
Are you looking for a profitable, lifelong career? Would you thrive on a team that challenges you to be your best at a family-owned company that is founded on growth, stability, and the idea that “nothing is impossible”? 84 Lumber is hiring immediately and has the career for you WHO IS 84?

 

84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for single and multi-family residences and commercial buildings. With over 310 facilities and plans for even more locations, the opportunities to learn and grow with the company are endless.

 

84 Lumber is always looking for future leaders and takes pride in promoting nearly 100% from within. You can control your own destiny at 84 Lumber. If you invest in yourself, we will invest in you

 

Pay: $42k - $50k in the first year, which includes $16.00/hour, over-time paid at a rate of time and a half, plus full benefits and monthly bonuses 

 

FULL SUITE OF BENEFITS

PTO, sick and personal days

Medical, Dental and Vision Insurance

Vacation pay

FSA medical and dependent care

Annual profit sharing and 401(k) with employer match (decided each year based on company profits)

Employee discounts and more

This is a 48+ hour per week position 

Bilingual Spanish preferred but not required

 

WHAT YOU WILL DO:

The Customer Service Manager is responsible for assisting salespeople in managing their customer accounts. This position is also responsible for assisting the store’s customers by addressing inquiries and resolving complaints.  The Customer Service Manager will order and process materials as well as assist with back charging.  

LOCATION:

11002 E. 108th Ave., Building 3, Commerce City, CO 80601

SCREENINGS:

Must authorize a background check

Must pass urinalysis drug screening

84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.

Responsibilities:
Customer Service

Strong Communication Skills

Detail Oriented

Sourcing Material

Accounts Receivable

Qualifications:
Interface with customers, providing updates on delivery and schedules

Facilitate the resolution of problems and issues between customers and production

Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries

Direct order entry/processing, ensuring orders get put to the floor in a correct and efficient manner

Provide support to sales and customers with pricing information and other inquiries

Other duties assigned by management



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