SME Computer User Support Specialist
3 weeks ago
Cayuse Technologies launched in 2006 as a US-based alternative to offshore technology delivery centers, providing information technology solutions and subject matter expertise to our clientele. Cayuse focuses on federal markets and missions and is an SBA tribal 8(a) certified company. Cayuse brings significant past performance and excellent CPARS to its clients at an exceptionally competitive price. Cayuse's 41,000 sq. ft. technology delivery center is fully redundant and prepared to meet the needs of government. Our clients include DHS, DHA, DoS, USMC, US Army, HHS/Indian Health Service, Department of Interior, Bureau of Indian Affairs, Bureau of Indian Education, among many more.
The SME Computer User Support Specialist performs technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages. Job duties require the technician to install and test output devices, PC’s, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots output devices, PC’s, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves output device system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
Responsibilities:
On-site facilitation of PC Tech workload
Escalation of IT support issues/tickets as needed
Point of contact for VIP IT support
ITC/OO notification of outages/policies/ procedures
Liaison for Mettel/NOSC in support of site outages
Facilitation of circuit testing and turn up (TTU)
Coordination of response for scheduled /unscheduled power outage
Other duties as assigned.
Qualifications:
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education.
8+ years of professional, applicable experience.
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA- Security certifications).
Experience supporting Windows 10, and MS Office 2013.
Experience using ServiceNow or a similar ticketing system.
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment.
Knowledge of Lifecycle Replacement of Equipment
Ability obtain and maintain Secret Clearance.
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Minimum Skills:
Strong analytical and follow through skills.
Strong verbal and written communications skills.
Ability to work well independently on defined tasks.
Ability to work well as part of a team.
High proficiency in Microsoft Office; including but not limited to: Word, Excel, PowerPoint, and other general software applications.
Preferred Qualifications:
Prior USACE experience
Experience working in a DoD environment
Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices
Experience supporting Office 365
Experience supporting Windows 11
Pay Range:
USD $41.03 - USD $51.03 /Hr.
-
Computer User Support Specialist
3 weeks ago
Rock Island, Illinois, United States SAIC Career Site Full timeDescription SAIC Is currently hiring a Computer User Support Specialist to support the US Army Corps of Engineers RITS Program. Job Duties: Provides support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier support staff is unable to resolve. May interact with vendors, network services, software systems...
-
Computer User Support Specialist
15 hours ago
Rock Island, Illinois, United States SAIC Career Site Full timeDescription SAIC Is currently hiring a Computer User Support Specialist to support the US Army Corps of Engineers RITS Program. Job Duties: Provides support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier support staff is unable to resolve. May interact with vendors, network services, software systems...
-
Rock Island, United States Grimmer Technology Full timeWant to work with incredibly dynamic teammates that come together to form an exceptionally top-notch team? Come join GTOi today! Secret Clearance required. Salary: $50-55,000/yr, Full Benefits including: 80 hrs PTO, 11 Paid Holidays, Medical/Dental/Vision, ST/LT/Life Insurance, SEP IRA contribution, and education allowance. We are offering a $500 referral...
-
Rock Island, United States Columbus Technologies Full timeOverview: Must be a US Citizen Must have Active SECRET security clearance Ongoing position W2 with full benefits COVID19: Must be fully vaccinated and provide valid proof of a completed COVID19 vaccination prior to starting work, absent an approved accommodation for religious or medical reasons. Customer and contract specific training will be required and...
-
SCADA Support Specialist
1 week ago
Staten Island, United States City of New York Full timeIMPORTANT NOTE: Only those currently serving as a permanent or probable permanent, Computer Specialist (software) will be considered. The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and...
-
SCADA Support Specialist
18 hours ago
Staten Island, United States City of New York Full timeIMPORTANT NOTE: Only those currently serving as a permanent or probable permanent, Computer Specialist (software) will be considered. The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and...
-
Computer Hardware Specialist III
3 weeks ago
Rock Island, United States Beat Full timeJob Title: Computer Hardware Specialist III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor’s degree in Engineering, Computer Science,...
-
Computer Hardware Specialist III
17 hours ago
Rock Island, United States Beat Full timeJob Title: Computer Hardware Specialist III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor’s degree in Engineering, Computer Science,...
-
Computer Hardware Specialist III
2 weeks ago
Rock Island, United States Beat Full timeJob Title: Computer Hardware Specialist III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor’s degree in Engineering, Computer Science,...
-
Computer Hardware Specialist III
1 month ago
Rock Island, United States Beat Full timeJob Title: Computer Hardware Specialist III Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelors degree in Engineering, Computer Science,...
-
Help Desk Specialist II
3 weeks ago
Rock Island, United States Beat Full timeJob Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum three (3) year...
-
Help Desk Specialist II
22 hours ago
Rock Island, United States Beat Full timeJob Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum three (3) year...
-
IT Support Specialist
2 weeks ago
Rock Hill, United States 3D Systems Full time*IT SUPPORT SPECIALIST* *Who We Are* More than 30 years ago, 3D Systems brought the innovation of 3D printing to the manufacturing industry. Today, as the leading additive manufacturing solutions partner, we bring innovation, performance, and reliability to every interaction - empowering our customers to create products and business models never before...
-
Information Technology Support Specialist
3 weeks ago
Round Rock, United States Agile Resources, Inc. Full timeAgile is partnered with our client in the Logistics and Transportation industry looking for an IT Technology Support Specialist in the Austin, Texas areaWhat you will be doing: Provide day-to-day support for a variety of IT applications/services and desktop/mobile devices used by the warehouse operation.What you bring: Demonstrated expertise in integrating...
-
Information Technology Support Specialist
3 weeks ago
Round Rock, United States Agile Resources, Inc. Full timeAgile is partnered with our client in the Logistics and Transportation industry looking for an IT Technology Support Specialist in the Austin, Texas areaWhat you will be doing: Provide day-to-day support for a variety of IT applications/services and desktop/mobile devices used by the warehouse operation.What you bring: Demonstrated expertise in integrating...
-
Information Technology Support Specialist
3 weeks ago
Round Rock, United States Agile Resources, Inc. Full timeAgile is partnered with our client in the Logistics and Transportation industry looking for an IT Technology Support Specialist in the Austin, Texas areaWhat you will be doing: Provide day-to-day support for a variety of IT applications/services and desktop/mobile devices used by the warehouse operation.What you bring: Demonstrated expertise in integrating...
-
Desktop Support Specialist
2 weeks ago
Hilton Head Island, United States Quantum World Technologies Inc. Full timeTitle: Desktop Support Specialist Location: Hilton Head SCRole Definition Job Title: Field Support Engineer/Desktop Support Engineer Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will provide high quality support with very good...
-
Desktop Support Specialist
2 weeks ago
Hilton Head Island, United States Quantum World Technologies Inc. Full timeTitle: Desktop Support Specialist Location: Hilton Head SCRole Definition Job Title: Field Support Engineer/Desktop Support Engineer Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will provide high quality support with very good...
-
Desktop Support Specialist
2 weeks ago
Hilton Head Island, United States Quantum World Technologies Inc. Full timeTitle: Desktop Support Specialist Location: Hilton Head SCRole Definition Job Title: Field Support Engineer/Desktop Support Engineer Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will provide high quality support with very good...
-
Desktop Support Specialist
3 days ago
Hilton Head Island, United States Quantum World Technologies Inc. Full timeJob Description (Posting). : Title: Senior Desktop Support Specialist Location: Hilton Head SC Role Definition Job Title: Field Support Engineer/Desktop Support Engineer Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will...