Computer Hardware Specialist III

2 weeks ago

Rock Island, United States Beat Full time

Job Title: Computer Hardware Specialist III

Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))

Clearance: Secret

Certifications: CompTIA Security+CE

Education: Bachelors degree in Engineering, Computer Science, Telecommunications or a related field

Roles and Responsibilities:

+ Minimum six (6) years of experience in facilities/communications engineering support.

+ Leads tasks and supervises staff in providing hands-on support inside/outside the cable plant to install software and hardware for LAN connections.

+ Performs duties of PC Support Technician but at a much more complex level.

+ Performs Tier II and Tier III support. Responsible for repairing the most complex desktop and laptop issues.

+ Organizes and directs site surveys, documents and analyzes current configurations, performs environmental impact assessment, designs optimal topologies, and prepares supporting technical drawings and engineering plans.

+ Ensures compliance with layout specifications and safety codes.

+ Tests and performs onsite/offsite repairs to installed GOTS/COTS equipment at all standard levels (i.e., line, intermediate, or shop; facility or depot).

+ Schedules installations and coordinates all post-installation operations, maintenance, and troubleshooting support.

+ Provides agency engineering staff with all related support necessary to accomplish technical projects.

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