Patient Services Support Coordinator
2 weeks ago
Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.
Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.
Responsibilities:
Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing
Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.
Responsible for organizing and mailing letters to patients.
Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork
Responsible for providing support to Call Center Representatives who are not working physically in the facility
Assist call center operations with miscellaneous reporting tasks
Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume.
Role requires 100% attendance in the physical facility.
Perform other duties as assigned
Qualifications:
Educational Requirements:
Minimum: High School Diploma or GED
Preferred: AS Degree or higher in Business Administration or related field
Experience:
Preferred: 0-2 years of experience in a similar position
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation
$17.00-18.00 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.
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