Patient Services Coordinator II
1 month ago
The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator II prioritizes work in alignment with the needs of the patients, family, and caregivers
Responsibilities
- Works cohesively with the Primary Care Provider to facilitate patients' care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements.
- Collaborates with other clinical staff, to resolve issues impacting patients' care progression.
- Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when app
- Contact insurance carriers for patients' pre-certification; consults with Department/Practice Manager with respect to patients' needs or addressing escalated issues.
- Provides front-end coverage as needed; records telephone encounters for routing to appropriate Providers.
- Works as liaison with Physicians, patients and clinical staff to connect patients with relevant internal/external resources.
- Provides recommendation for process/service improvement to promote patients satisfaction and address issues.
- Provide thoughtful and informative responses to patient while guiding them through their healthcare options.
- Maintain understanding of medical terminology and practices used within the hospital through further education.
- Performs other duties as assigned.
4+ years of healthcare/customer service or relevant experience.
Non-Bargaining Unit, 846 - Otolaryngology MSH FPA - ISM, Icahn School of Medicine
About Us
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.
Explore more about this opportunity and how you can help us write a new chapter in our history
"About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."
EOE Minorities/Women/Disabled/Veterans
-
Patient Services Coordinator Ii
3 weeks ago
New York, United States Mount Sinai Health System Full time**Description** The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary...
-
Patient Services Coordinator II
1 week ago
New York, New York, United States Mount Sinai Health System Full timeJob Description The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary...
-
Patient Services Coordinator II
1 week ago
New York, New York, United States Mount Sinai Medical Center Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator Ii-cardiology
1 week ago
New York, United States Mount Sinai Full time**Description** The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary...
-
Patient Services Coordinator II
1 month ago
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator II
1 month ago
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator II
4 weeks ago
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator II
1 month ago
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator II
4 weeks ago
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
New York, United States The Mount Sinai Health System Full timeThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers,...
-
Patient Services Coordinator II
1 month ago
New York, United States Mount Sinai Medical Center Full timeDescription The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care...
-
Patient Services Coordinator II
1 month ago
New York, United States Mount Sinai Hospital Full timeJob DescriptionThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary...
-
Patient Services Coordinator II
4 weeks ago
New York, United States Mount Sinai Medical Center Full timeDescription The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care...
-
Patient Services Coordinator II
4 weeks ago
New York, United States Mount Sinai Hospital Full timeJob DescriptionThe Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary...
-
Patient Services Specialist Ii #full Time
2 weeks ago
New York, United States 61st Street Service Corp Full time**Job Summary**: The Patient Services Specialist II provides support to the department’s call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general information on the Department of Orthopedic Surgery. In addition to...
-
Patient Services Coordinator
4 weeks ago
New York, United States Hospital for Special Surgery Full timeOverview: **How you move is why we’re here. **®** **Now more than ever.** Get back to what you need and love to do. The possibilities are endless... the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by _U.S. News & World...
-
Patient Services Coordinator
3 weeks ago
New York, United States Hospital for Special Surgery Full timeOverview: **How you move is why we’re here. **®** **Now more than ever.** Get back to what you need and love to do. The possibilities are endless... the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by _U.S. News & World...
-
Patient Services Coordinator
1 week ago
New York, New York, United States HSS Full timeJob Title: Patient Services Coordinator at HSSCompany Overview:Join a team that is dedicated to helping individuals get back to doing what they love. At HSS, we are committed to finding exceptional talent that embodies our unique workplace culture and values growth and success. As a top-ranked hospital for orthopedics and rheumatology, we pride ourselves on...
-
Patient Services Coordinator
2 weeks ago
New York, United States Hospital for Special Surgery Full timeOverview How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and...
-
Patient Services Coordinator
2 weeks ago
New York, United States Mount Sinai Medical Center of Florida Full timeDescription The Patient Services Coordinator plays a crucial role in the delivery of healthcare services. The incumbent serves as liaison for patient care activities in the practice and ensures quality patient care during patient visits. The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care...
