IT Service Desk Technician

2 weeks ago


Southfield Michigan, United States Mission Veterinary Partners Full time
Overview:

 

Mission Veterinary Partners (MVP) is adding a  IT Service Desk Technician

to be an important member of our growing IT Department. 

 

Job Summary: The IT Service Desk Technician serves as the first point of contact for customers seeking technical assistance and provide the appropriate support to resolve or escalate the issue as required.

Responsibilities:
How you’ll make an impact:

 

Maintain and uphold the Core Values and Mission Statement of MVP. 

Serve as the first point of contact for customers seeking technical assistance and provide the appropriate support to resolve or escalate the issue as required. 

Create, update, escalate and resolve IT Service Desk Support Tickets. 

Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems. 

Assemble, install, configure, and test computer equipment. 

Create, update, and contribute to technical and self-help documents that are maintained in the IT Knowledgebase. 

Assist with training of internal customers on MVP approved technologies. 

Perform preventive maintenance for computer, data communication, and/or peripheral equipment; test and adjust to appropriate standards. 

Prepare and submit vendor warranty claims, parts, and documentation associated with warranty repairs. 

Work with and escalate to MVP IT Team Members. 

Participate in a rotational On-Call support schedule. 

Display flexibility and willingness in performing all other duties as assigned. 

 

Qualifications:
Talents you’ll bring to MVP: 

 

Knowledge of desktop computer hardware and peripherals.                           

Ability to troubleshoot and repair popular desktop computer software. 

Proficiency with Microsoft Office Products. 

Proficiency with Microsoft Operating Systems, specifically Win7, Win10.                    

Introductory knowledge of networking and connectivity.                                            

Excellent problem-solving skills. 

Creativity and self-starter mentality. 

Strong time management and organizational skills. 

Passion for excellence and collaborative spirit that values, participates and embraces a team environment and culture. 

 

 

Why Mission Veterinary Partners (MVP)? 

 

Because we do things a bit differently here. We’re a rapidly growing network of veterinary hospitals located throughout the United States. And while it’s important to know who we are, it’s more important to know what drives us - our mission to be the employer of choice in veterinary medicine. Our actions speak louder than those words. We put people before profits and invest in our talented teams. Our connection to our core values last longer than a quick glance through the employee handbook - we live them every day MVP is a place where careers thrive for those who believe the right team can achieve anything. 

 

What’s in it for you? 

 

We offer competitive compensation, a comprehensive benefits package including medical, dental, vision, generous PTO, pet health discounts and dollar for dollar match on 401K...not to mention a team of smart and friendly coworkers  

 

Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 



  • Southfield, United States Mission Veterinary Partners Full time

    OverviewMission Veterinary Partners (MVP) is adding a IT Service Desk Technician to be an important member of our growing IT Department. Job Summary: The IT Service Desk Technician serves as the first point of contact for customers seeking technical assistance and provide the appropriate support to resolve or escalate the issue as required....


  • Southfield, Michigan, United States Village Green Full time

    Job Description Village Green has an immediate Maintenance Technician position available! The Maintenance Technician responsibilities will include:  - Timely completion of work orders and special projects - Completion of plumbing and electrical service requests - Completion of apartment turns including... Plumbing Electrical Drywall...

  • Service Technician

    1 week ago


    Southfield, United States Randstad North America, Inc. Full time

    Do you have experience installing or repairing equipment at client sites? If so - you would be a great Field Service Technician! As a Tech, you would perform local travel to client sites for device installation and repair (travel is reimbursed). This Service Technician, Service Tech, Technician, Medical, Field Service, Healthcare, Staffing


  • Southfield, Michigan, United States Village Green Full time

    Job Description The Maintenance Technician responsibilities will include:  - Timely completion of work orders and special projects - Completion of plumbing and electrical service requests - Completion of apartment turns including... Plumbing Electrical Drywall repair Painting Appliance repair/replacement  - Servicing residents in a friendly,...


  • Southfield, United States Southfield inn & suites Full time

    Job DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Help Desk Support I

    7 days ago


    Southfield, United States Michigan Mutual Full time

    Job DescriptionJob DescriptionJob SummaryThe Help Desk Support I is an entry-level position within the Information Technology Department. The Help Desk Support I acts as the primary interface to the customers that are supported by the Information Technology Department to effect real-time problem analysis and resolutions. This position performs as the...


  • Southfield, United States CNS Healthcare Full time

    ** Front Desk Receptionist** **Job Category****:** Skilled **Requisition Number****:** FRONT001587 Showing 1 location **Job Details** **Description** **COVID-19 Vaccination Requirement:** CNS Healthcare complies with federal, state, and local laws in regard to COVID-19 vaccination. Candidates will be required to provide proof of being fully vaccinated...

  • Front Desk

    3 days ago


    Southfield, United States Marriott International Full time

    Additional Information Part Time, Day Shift, Evening Shift, Weekly Pay, Weekend Availability Job Number 24081522 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Livonia, 17200 N Laurel Park Drive, Livonia, Michigan, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type...


  • Midland, Michigan, United States MyMichigan Health Full time

    Summary: The Help Desk Specialist is responsible for all activities relating to the operations and administration of a centralized help desk. They receive calls, log them, determine their priorities, and route the calls to the appropriate resources for resolution. They also provide over-the-phone problem resolution within established guidelines. To...


  • Southfield, United States Applied Innovation Full time

    Job DescriptionJob DescriptionApplied Innovation is looking to hire a Field Service Technician. This position involves on-site repairs of printers and other multi-functional devices. The ideal candidate will possess the following:Above-average mechanical troubleshooting skills.Excellent customer service skills.Self-organization.Motivated and self-starting...

  • Service Technician

    4 weeks ago


    Farmington, Michigan, United States Continuum Services Full time

     : Service Technician   Position Summary: We are seeking a skilled Service Technician to join our team. The ideal candidate will have expertise in a variety of trades, including carpentry, door installation, drywall repairs, painting, light electrical work, light plumbing, and cabinet installs. This individual will be responsible for self-performing...


  • Southfield, United States Global Technology Associates Full time

    Front Desk Administrator Job ID: 24-00167 Location: Southfield, MI Pay Rate: $20/hr Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more! Type of hire: Contract with potential to go direct Travel: No Key Responsibilities: Provide a warm and professional welcome to all visitors, ensuring a positive first impression...


  • Southfield, United States Global Technology Associates Full time

    Job DescriptionJob Description Front Desk Administrator Job ID: 24-00167 Location: Southfield, MI Pay Rate: $20/hr Additional Benefits: Health, Dental, Vision, 401(k), company-paid holidays and more! Type of hire: Contract with potential to go direct Travel: No Key Responsibilities: Provide a warm and professional welcome to all visitors, ensuring a...

  • Automotive Technician

    3 weeks ago


    Okemos, Michigan, United States BMW Dealer Technician Opportunities Full time

    Job Description Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering,...

  • Technician Trainee

    2 weeks ago


    Southfield, United States Fox Motors Full time

    Fox Motors has 48 brands represented by over 2,100 employees in 44 locations, dedicated to bringing you only the best. The best car or truck, the best parts, the best service, the best overall experience. It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to...


  • Farmington, Michigan, United States Continuum Services Full time

     : Service Technician MUST BE ABLE TO TRAVEL OVERNIGHT AS NEEDED   Position Summary: We are seeking a skilled Service Technician to join our team. The ideal candidate will have expertise in a variety of trades, including carpentry, door installation, drywall repairs, painting, light electrical work, light plumbing, and cabinet installs. Responsible for...


  • Michigan City, United States NORTHERN INDIANA ENERGY MANAGE Full time

    Job DescriptionJob DescriptionWe are looking for an HVAC Service Technician to join our team! You will install, service, and repair heating and air conditioning systems and commercial refrigeration repairs.Responsibilities:Install new heating, ventilation, and air conditioning systemsInspect and perform equipment repairs and replacementsPerform routine...


  • Hillsdale, Michigan, United States Hillsdale College Full time

    Overview: Do you love helping people use technology effectively? Do you enjoy inspiring a team to deliver outstanding customer experiences and to grow professionally? Hillsdale College has an opportunity for an Information Technology Support Services Manager who has experience leading support teams in a large (2,000+ users) environment.   As the I.T....

  • IT Service Manager

    2 weeks ago


    Southfield, United States Applied Innovation Full time

    Job DescriptionJob DescriptionApplied Innovation seeks a highly technical MNS IT Service Manager to join our Managed Network Service team.  The IT Service Manager’s primary role is developing a team of technicians to service Applied Innovations’ clients. This is a hands-on role, managing a team of technicians through various functions per Team, and...

  • Front Desk Agent

    3 weeks ago


    Livonia, Michigan, United States Hampton Inn Livonia Detroit Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...