Collections Representative II

Found in: Resume Library US A2 - 2 weeks ago


Cleveland Ohio, United States AmTrust Financial Services, Inc. Full time
Overview:
Summary: 

The Collections Representative II is responsible for analyzing policy detail, report data, and company policy to determine the best course of action for aged receivable balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to third party collection vendors. This position supports preservation of AmTrust’s reputation and assets by providing excellent levels of customer service and sound receivable resolutions to all internal and external customers

Responsibilities:
Responsibilities: 

Research, review and assignment/reassignment of unresolved debts to third party collection companies

Collaborate with internal business partners such as the premium audit department, underwriting and others to resolve disputed balances

Preparation, submission and execution of write off related to uncollectible debts

Analyze and respond to inquiries from internal and external parties via Collections Team phone line and email inbox

Escalation of issues outside of capabilities or authority

Data entry into AmTrust proprietary system databases

Generate, review and update daily, weekly and monthly reports

Special projects as assigned

Qualifications:
Qualifications: 

Required:

2+ years of collections or accounts receivable experience in the insurance/financial industry

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) and Adobe

Strong written and verbal communication skills including professional phone etiquette

Solid analytical skills with ability to organize data and documents with close attention to detail

Detail-oriented and able to perform and prioritize multiple tasks with a high level of accuracy

Ability to handle confidential information sensitively and discreetly

Preferred: 

BA or BS. Education requirement may be substituted for experience on a year for year basis

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

 

#LI-EG1

#LI-HYBRID

What We Offer:
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

 

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

 

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.


  • Roofing & Siding Storm Restoration Sales Representative

    Found in: Resume Library US A2 - 2 weeks ago


    Cleveland, Ohio, United States Elite Construction Solutions Full time

    "Unleash Your Sales Potential in the Thriving Roofing Industry" At 123 Exteriors, we are actively seeking dedicated, goal-driven, and entrepreneurial individuals to join our dynamic exteriors storm restoration sales team. As the demand from our customers continues to grow, we see a unique opportunity to expand our sales force and take our success to new...

  • Sales Engineer II

    Found in: Resume Library US A2 - 2 weeks ago


    Lima, Ohio, United States Brightspeed Full time

    Job Description Brightspeed has an exciting opportunity for Sales Engineer II to join our team in the Lima, OH area!  This is a remote position with 40% travel that involves developing local marketing strategies to boost business growth and brand awareness. The Sales Engineer drives assist with sales and the progress of fiber communication solutions at...

  • Client Services Representative

    Found in: Resume Library US A2 - 2 weeks ago


    Columbus, Ohio, United States Jobs for Humanity Full time

    Job Description Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Client...

  • Account Manager

    2 weeks ago


    Cleveland, United States Touchstone II LLC Full time

    Job DescriptionJob DescriptionTouchstone is looking for an Account Manager for a client-specific team. This program account takes advantage of our entire line of services from BrandEQ and merchandise to ecomm platforms and inventory & fulfillment. The team needs a high-energy individual in the Cleveland area who can work directly with the client on-site to...

  • Business Systems Analyst II

    Found in: Resume Library US A2 - 3 weeks ago


    Cleveland, Ohio, United States AmTrust Financial Services, Inc. Full time

    Overview: The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which...

  • Patient Account Representative II

    Found in: Resume Library US A2 - 3 days ago


    Columbus, Ohio, United States Ohio State University Physicians, Inc. Full time

    Overview: OH residents only   Looking to join our dynamic team at Ohio State University Physicians where excellence meets compassion!?   Who we are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses,...

  • Lab Pack Chemist II

    Found in: Resume Library US A2 - 2 weeks ago


    Akron, Ohio, United States Clean Earth Full time

    Job Description The Lab Pack Chemist II performs various assigned tasks and physical labor to ensure proper off-site treatment and disposal of customers’ hazardous waste materials in accordance with environmentally responsible and cost-effective practices and Clean Earth policies, practices, and procedures. The ability to oversee a small project/job with...

  • Patient Account Representative II

    Found in: Resume Library US A2 - 2 weeks ago


    Columbus, Ohio, United States Ohio State University Physicians, Inc. Full time

    Overview: Looking to join our dynamic team at Ohio State University Physicians where excellence meets compassion!?   Who we are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants,...


  • Cleveland, United States University Hospitals Full time

    Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers....


  • Cleveland, United States Boston Scientific Corporation Full time

    At Boston Scientific Neuromodulation, you join a team that is focused on improving the lives of our patients through technology and service. We are leaders in Pain Management Solutions including Spinal Cord Stimulation, Radiofrequency Ablation and In Clinical, Representative, Field, Territory Manager, Clinical Research, Technical Support, Manufacturing


  • Cleveland, United States UNICON International Full time

    We are currently accepting resumes for a Scrum Master/Technical Project Manager: II (Intermediate) position in Columbus, OH.This position is Remote .Salary Range: $95k - $105kBenefits offered: Medical, Vision, Dental, 401 K The selected candidate will perform the following duties:Responsible for a team's collaboration, transparency, and delivering product...


  • Cleveland, United States Qsource Full time

    Qsource is searching for experienced, proven, and professional Healthcare Sales Representatives in multiple regions throughout the U.S. The Sales Representative is responsible for identifying and pursuing B2B growth opportunities into new and existing markets. This position will build, develop, and maintain client relationships in the Nursing Home,...

  • Roofing & Siding Storm Restoration Sales Representative

    Found in: Appcast Linkedin GBL C2 - 4 days ago


    Cleveland, United States Elite Construction Solutions Full time

    "Unleash Your Sales Potential in the Thriving Roofing Industry"At 123 Exteriors, we are actively seeking dedicated, goal-driven, and entrepreneurial individuals to join our dynamic exteriors storm restoration sales team. As the demand from our customers continues to grow, we see a unique opportunity to expand our sales force and take our success to new...


  • Cleveland, United States Elite Construction Solutions Full time

    "Unleash Your Sales Potential in the Thriving Roofing Industry"At 123 Exteriors, we are actively seeking dedicated, goal-driven, and entrepreneurial individuals to join our dynamic exteriors storm restoration sales team. As the demand from our customers continues to grow, we see a unique opportunity to expand our sales force and take our success to new...

  • Paralegal

    Found in: Resume Library US A2 - 2 weeks ago


    Cleveland, Ohio, United States Ogletree Deakins Full time

    Position Summary: Our Cleveland office has an opportunity for an experienced Paralegal to join our Labor & Employment practice. The position will research law, investigate facts, and prepares documents to assist attorneys. Independently researches and analyzes law sources such as statutes, recorded judicial decisions, legal articles, treaties, constitutions,...

  • Scrum Master/Technical Project Manager: II

    Found in: Lensa US P 2 C2 - 2 hours ago


    Ohio City, United States UNICON International Full time

    We are currently accepting resumes for a Scrum Master/Technical Project Manager: II (Intermediate) position in Columbus, OH. This position is Remote. Salary Range: $95k - $105k Benefits offered: Medical, Vision, Dental, 401 K The selected candidate will perform the following duties: Responsible for a team's collaboration, transparency, and delivering product...


  • Cleveland, United States University Hospitals Full time

    **Position #**: 21000EX0 **Position**: Customer Service Billing Representative Highland Hills **UH Facility**: University Hospitals **Shift**: Days **Status**: Full-time **Work Days of Week**: M-F To Heal. To Teach. To Discover. These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health care...


  • Cleveland, United States University Hospitals Full time

    **Position #**: 21000EX0 **Position**: Customer Service Billing Representative Highland Hills **UH Facility**: University Hospitals **Shift**: Days **Status**: Full-time **Work Days of Week**: M-F To Heal. To Teach. To Discover. These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health...


  • Cleveland, United States Open Doors Academy Full time

    Job DescriptionJob Description COSA 21st Century Community Learning Center Specialist - Independent ContractSEEKING OHIO APPLICANTS!!!!CONTRACT SUMMARYWith the support of the Director of COSA the COSA 21st CCLC Specialist will be responsible for building the capacity of assigned organizations (grantees) who participate in the Ohio Department of...


  • Cleveland, United States Open Doors Academy Full time

    Job DescriptionJob Description COSA 21st Century Community Learning Center Specialist - Independent ContractSEEKING OHIO APPLICANTS!!!!CONTRACT SUMMARYWith the support of the Director of COSA the COSA 21st CCLC Specialist will be responsible for building the capacity of assigned organizations (grantees) who participate in the Ohio Department of...