Patient Service Representative I

2 weeks ago


Cleveland, United States University Hospitals Full time

Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Required For All Jobs Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications: Education: High School diploma or equivalent. Experience & Knowledge: Min of 1 year related experience as a Secretary/Receptionist required. Customer service experience preferably in the medical field. Typing skills. Excellent verbal/communication skills. Detail oriented. Special Skills & Equipment Knowledge: Basic computer knowledge. ICD9 coding and medical terminology preferred.This role encounters Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently



  • Cleveland, United States University Hospitals Health System Full time

    Description Position Summary/Essential Duties: Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and...


  • Cleveland, United States Midwest Vision Partners Full time

    Bilingual Patient Services Representative IDepartment: Clinical Operations Employment Type: Full Time Location: Cleveland Office Reporting To: Bernadette Robinson Description Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and...


  • Cleveland, OH 44114, USA, United States Midwest Vision Partners Full time

    Bilingual Patient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Cleveland OfficeReporting To: Bernadette RobinsonDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying...


  • Cleveland, OH 44115, USA, United States Midwest Vision Partners Full time

    Bilingual Patient Services Representative IDepartment: Clinical OperationsEmployment Type: Full TimeLocation: Cleveland OfficeReporting To: Bernadette RobinsonDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying...


  • Cleveland, United States Lone Peak Dental Group Full time

    Job Description Job Description **Job Summary:** As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit. **Qualifications:** - High...


  • Cleveland, United States Lone Peak Dental Group Full time

    Job DescriptionJob Description**Job Summary:**As a Patient Services Coordinator I, you will be responsible for providing exceptional customer service and administrative support in a healthcare setting. You will assist patients with inquiries, appointment scheduling, and ensuring a positive experience throughout their visit.**Qualifications:**- High school...


  • Cleveland, United States University Hospitals Full time

    **Position #**: 21000EX0 **Position**: Customer Service Billing Representative Highland Hills **UH Facility**: University Hospitals **Shift**: Days **Status**: Full-time **Work Days of Week**: M-F To Heal. To Teach. To Discover. These words are more than just our mission, they embody the opportunities available to the world-class doctors, nurses, health...


  • Cleveland, OH 44101, USA, United States PSG Global Solutions Full time

    Essential Duties: Registers patients in a courteous and efficient manner; obtains accurate and complete registration information to ensure prompt billing and reimbursement. Answers telephones in professional and courteous manner to ensure positive co Patient, Representative, Healthcare, Staffing


  • Cleveland, Ohio, United States Sodexo Full time

    Unit Description: When it comes to finding a long-term career, we know how important it is to join a company that holds the same values as you.   Sodexo Healthcare has a fantastic opportunity for a highly passionate, experienced, organized and disciplined individual with a strong commitment for food operations to join our team at University Hospitals–...


  • Cleveland, OH 44101, USA, United States Inogen, Inc. Full time

    The DTP Patient Qualification Representative will be responsible for contacting digital leads, qualifying them and handing them off to existing Inogen resources to continue with the sales cycle. This role will assist in increasing the contact rate to Representative, Patient, Salesforce, Manufacturing, Retail, Skills


  • Cleveland, United States Cleveland YMCA Full time

    YMCA of Greater Cleveland has an immediate need for a **Member Service Representative.** The **Member Service Representative** is responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person interaction with members and YMCA staff members, administrative...


  • Cleveland, United States University Hospitals Full time

    This position is the key role in the smooth operations of a fast-paced clinical department. The Patient Services Coordinator acts as a primary interface between patients, field clinicians, referral sources, Clinical Manager, Resource Clinician and other agency departments including Intake, Authorizations, and Pharmacy staff. Coordinates patient scheduling...


  • Cleveland, United States Clipper Petroleum Full time

    Job DetailsLevel Entry Job Location Store #75 - Cleveland, GA Position Type Full-Time/Part-Time Travel Percentage None Job Shift Any Job Category Retail Description The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive,...


  • Cleveland, United States University Hospitals Health System Full time

    Description UH Parma Medical Center - including emergency department PRN - on an as needed basis; variable shifts and days Position will require initial Monday through Friday full-time day shift training Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service...


  • Cleveland, United States EMCOR Group, Inc. Full time

    Include the following. Other duties may be assigned. Grow service maintenance base by selling commercial HVAC service, products & solutions to new and existing customers, including repair service, modernization, and service agreements where applicabl Sales Representative, Project Manager, HVAC, Representative, Sales, Operations Manager, Retail, Manufacturing


  • Cleveland, United States Care Alliance Full time

    Job DescriptionJob DescriptionDescription:Provides critical first contact between patient and Care Alliance Health Center. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance...


  • Cleveland, United States University Hospitals Full time

    UH Cleveland Medical Center - Emergency Department Registration Part-time Saturday and Sunday only Position Summary As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers....

  • DINING SERVICES AIDE

    2 weeks ago


    CLEVELAND, United States MetroHealth Full time

    **Location:** **METROHEALTH MEDICAL CENTER** **Biweekly Hours:** **40.00** **Shift:** **3p-7p** **For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio.** **As a member of our Dining Services team, you will support our patients and caregivers...


  • Cleveland, United States University Hospitals Full time

    Job DescriptionDescriptionPosition Summary/Essential Duties:The Instrument Processing Technician role is responsible for performing quality assurance/maintenance for all automated processing equipment, ordering supplies, maintaining inventory volumes/expirations dates, receiving, sorting, decontaminating, sterilizing or high level disinfecting, labeling,...

  • Administrator - RN

    6 days ago


    Cleveland, United States Constellation Health Service Full time

    Administrator / Director of Clinical Services (RN) - Hospice Job Summary: Constellation Health Services is seeking an Administrator / Director of Clinical Services - RN for our hospice program. The Administrator/DCS assumes management responsibility for the fiscal and operational activities of the hospice organization. They are responsible for ensuring that...