Customer Engagement Director – Manufacturing and CPG Vertical

3 weeks ago


Bellevue Washington, United States CloudMoyo Full time
Job Description

The Customer Engagement Manager will be responsible for deeply engaging and growing the business relationship of existing accounts. This role will be focused on growing CloudMoyo’s Icertis’ Contract Intelligence Platform services business which includes Consulting, Implementation, Integration, Analytics, GenAI, Application Development and Managed Services. Manages opportunities through all phases including prospecting, qualification, sales pursuit and close by applying deep sales process, discipline, and expertise. Has the ability to develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework to enable our client’s enterprise modernization journey.  The candidate will be responsible for driving new sales in the US.

Candidate will have the following responsibilities:

Driving revenue growth in our Icertis Services

Upsell and cross-sell to drive increased revenue in our existing accounts. Responsible for achieving all revenue attainment to quota and commitment-based accountabilities.

Understand and effectively communicate the company's value proposition & differentiated services and solutions. 

Be responsible for sales accountability and sales relationships with customers.

Develop sales strategy & plans to achieve their targets.

Generate and maintain accurate account and opportunity plans.

Work with marketing team to generate leads for direct landing.

Ability to identify and solve client issues strategically.

With customers, be able to navigate their complex organizations, hone-in on key decision makers and be able to interact with both senior & mid-management levels. 

Should be able to work with matrixed & different time-zone organizations (pre-sales, marketing, and delivery), to come up with sales proposals, sales campaigns, sales tools/assets.

Nurture client relationships and build long-term trust & value.

 



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