Community Support Representative- ENTRY LEVEL

2 weeks ago


Washington, United States Daily Customer Engagement Full time

We need an entry-level Community Support Representative to join their team on a full-time basis. The primary responsibilities of this role include leading the division, managing and supervising all aspects of an Outreach Program, and the client relationship, as well as growing the agency with new business. The successful candidate will demonstrate expertise in communications, and the ability to think one step ahead of clients to exceed needs.

Community Support Representative Responsibilities:

  • Manage the execution of marketing programs as well as assume direct responsibility for the quality of work
  • Provide strategic counsel to clients and account team
  • Anticipate clients' strategic needs, both long and short term
  • Plan and run strategic client meetings
  • Consistently offer value and add counsel
  • Function as the main contact for client accounts OR communicate with clients at the senior level to build and maintain relationships
  • Retain and develop current accounts to increase revenue
  • Supervise account staff in their daily activities, provide structure and instruction for balancing their workloads
  • Motivate, mentor, and guide the professional development of staff
  • Assume fiscal responsibility for division, accounts, and team
  • Actively participate and guide the operations and future course of division and agency


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