Phone Patient Service Representative

2 weeks ago

South Bend Indiana, United States The South Bend Clinic Full time
Overview:
Department: Central Scheduling

 

Location: Eddy Street Campus; 211 N. Eddy Street, South Bend, IN 46617

 

Hours: Full Time; Hours: Monday-Friday 8:00am-5:00pm

 

Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

The South Bend Clinic works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark

 

Holistic benefits designed to help our team members flourish in all aspects of their lives, including: 

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year. 

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact

Wellness program that includes complimentary subscriptions to Noom and Calm apps. 

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

401(k) Match

Profit-sharing program 

Responsibilities:
The Journeys and Adventures that Await

StandardGreets and welcomes patients/guests on the phone in a professional, respectful, confidential manner.

Utilizes computer system accurately/efficiently for patient registration, appointment scheduling, and registration.

Utilizes all functions of phone system in directing calls to appropriate staff or service areas, ensuring minimal transfers.

Documentation is thorough, objective, concise, and follows appropriate legal guidelines.

Communicates effectively with patients, staff, physicians, and other service areas, with professionalism and appropriate follow through, utilizing telephone, computer, and fax.

Accurately and discreetly schedules, reschedules, cancels, and/or confirms patient appointments with provider per department protocols.

Observes department conditions and activities taking appropriate action to deliver a positive patient experience.

Exhibits computer systems knowledge and proficiency as necessary to perform job functions.

Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards. Performs other duties as assigned when appropriate.

Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Qualifications:
The Experiences You Bring 

 

Education/Certification/License: 

High school diploma or equivalent is required. CPR certification is preferred.

  • Phone Patient Service Representative

    4 days ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling   Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and...

  • Phone Patient Service Representative

    4 days ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling    Location: Eddy Street Campus; 211 N. Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and...

  • Phone Patient Service Representative Float

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Central Scheduling    Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday-Friday 8:00 am-5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and...

  • Float Phone Patient Service Representative

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Float Role   Location: Eddy Street Campus; 211 N. Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday - Friday 8:00am-5:00pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the...

  • Phone Patient Service Representative

    17 hours ago

    South Bend, United States The South Bend Clinic Full time

    OverviewDepartment: Central Scheduling Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617 Hours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pm Good enough isn't for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of...

  • Patient Service Representative

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Pediatrics   Location: Eddy Street Campus; 211 N Eddy Street, South Bend, IN 46617   Hours: Full Time; Hours: Monday - Friday 8:00 am-5:00 pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the...

  • Patient Service Representative

    2 weeks ago

    South Bend, United States HealthLinc Full time

    **Patient Service Representative** **Department:** Administration **Location:** South Bend, IN Benefit Highlights: * Low Health Insurance Premiums! * Retirement Plan with a company match! * Life Insurance * Generous (Paid Time Off) PTO and Holiday Pay! For more, see our website: As a Patient Service Representative, you will be checking patients in and out...

  • Patient Services Representative

    1 hour ago

    South Bend, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...

  • Patient Services Representative

    1 day ago

    South Bend, United States Advent Full time

    Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...

  • Patient Services Representative

    2 weeks ago

    South Bend, United States ADVENT Full time

    Job DescriptionJob DescriptionDescription:Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to...

  • Patient Services Representative

    2 weeks ago

    Bend, United States Mosaik Medical Full time

    Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.We focus on a holistic approach to patient care by incorporating...

  • Patient Services Representative

    7 days ago

    Bend, United States Mosaik Medical Full time

    Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating...

  • Patient Services Representative

    19 hours ago

    Bend, United States Mosaik Medical Full time

    Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating...

  • Patient Service Representative

    15 hours ago

    South Bend, United States Beacon Health System Full time

    Reports to the Manager or Director. Is responsible for the coordination of services for patients at the assigned clinic or site, which includes registration, admitting and discharging patients, scheduling of all new and existing patients, coordinating patients with providers' schedules, contacting payors for authorization/documentation/pre-certification,...

  • Patient Accounts Representative

    2 weeks ago

    South Bend, Indiana, United States The South Bend Clinic Full time

    Overview: Department: Business Office   Location: University Commons Campus; 6301 University Commons, South Bend, IN 46635   Hours: Full Time; Hours: Monday-Thursday 8:00am-5:00pm, Friday 8:00am-4:00pm   Good enough isn’t for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable...

  • Patient Services Representative

    1 hour ago

    South Burlington, United States Community Health Centers Full time

    Community Health Centers is hiring full time Patient Services Representatives to join the team at CHC - Riverside, and CHC - South End in Burlington, VT. We are also seeking part time (20 hr/week) and per diem Patient Services Representative to join the team at CHC - Riverside.The Patient Services Representative is the face of the Community Health Centers!...

  • Patient Service Representative

    11 hours ago

    Indiana, United States IRMC Physician Group Full time

    Welcome to Indiana Regional Medical Center's Job Opportunities. We're always looking for great people to join our team. Indiana Regional Medical Center is an equal opportunity employer. Click on one of the job openings below for specific details about a job. For a summary of our benefits package, click the **Benefits** link at the left. to submit your...

  • Patient Services Representative

    2 weeks ago

    South Portland, United States InterMED Full time

    The Patient Services Representative serves as the primary point of contact for patients calling with administrative and scheduling matters. The person in this role is expected to have exceptional customer service abilities, strong scheduling judgment and decision making, and superb communications skills.ESSENTIAL FUNCTIONS Answer incoming phone calls for...

  • Patient Access Representative

    11 hours ago

    Bend, United States St. Charles Health System Full time

    Typical pay range: $20.57 - $26.74 per hour, based on experience, in addition to shift differentials: Evening: $2.50/hr., Night: $5.50/hr., Weekend: $2.00/hr.This position is also eligible for a 15% relief differential added to the hourly rate in lieu of benefits.ST. CHARLES HEALTH SYSTEMJOB DESCRIPTIONTITLE: Patient Access Representative REPORTS TO...

  • Patient Access Representative

    18 hours ago

    Bend, United States St. Charles Health System Full time

    Typical pay range: $20.57 - $26.74 per hour, based on experience, in addition to shift differentials: Evening: $2.50/hr., Night: $5.50/hr., Weekend: $2.00/hr. This position is also eligible for a 15% relief differential added to the hourly rate in lieu of benefits. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO...