Assistant Branch Manager

3 weeks ago


Neptune City New Jersey, United States First Financial Federal Credit Union Full time
Job Description

Summary: The efficient and effective management of the branch requires a strong, 

confident, independent individual. The Assistant Branch Manager ensures that 

established policies and procedures are adhered to and that members are served 

promptly and professionally. This position will be responsible for building branch 

business through motivation and coaching of staff and supporting all marketing 

campaigns. 

Responsibilities:

• Knows all teller, operations, lending and account functions.

• Ensures that the branch is open and ready to conduct business each day. 

• Manages the branch to ensure effective performance and accomplishment of 

budgetary and profit objectives.

• Responsible for branch assets, security and overall safety and well-being of staff.

• Responsible for operational compliance and ensures branch is ready for audit at all 

times.

• Responsible for training, coaching, and performance management of branch staff.

• Interprets credit union policy and procedures for branch personnel. Assures that all 

branch personnel are updated with current information that pertains to their job.

• Supports efforts of staff in responding to member complaints and intervenes to 

resolve problems. 

• Ensures appropriate staff coverage.

• Prepares monthly reports.

• Reconcilement and settlement of ATM machines.

• Facilities maintenance for the branch building.


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