IT Support Engineer

Found in: Resume Library US A2 - 1 week ago


Pinehurst North Carolina, United States Persistent Systems Full time
Job Description & Responsibilities:
Persistent Systems is looking for an IT Support Engineer to support our geographically dispersed user base. You will be responsible for administration and internal support of the company’s PCs, printers, servers, phones, and related equipment. Day-to-day responsibilities include end-user support, license tracking, and performing PC maintenance, upgrades, and configurations on Windows 10 and Ubuntu. You will respond to inquiries and requests for assistance with software, hardware, and other problems requiring resolutions. You will provide expertise, advice, and advanced knowledge, to users including in-depth problem-solving to help diagnose and resolve system issues.  You will also open, track, and close support tickets, while reporting back to end-users. 

 

Position Responsibilities

Provide helpdesk support and resolve issues for end-users

Monitor and respond quickly and effectively to requests received through the IT helpdesk

Document and update internal technical procedures and How-To guides

Automate and manage Windows and Linux workstation setup and deployment for new employees including hardware and software

Maintain and support Linux based workstations and servers for updates, upgrades, and additional package installs

Support the onboarding of new users

Maintain inventory of all equipment, software and software licenses

Assign users and computers to proper groups in Active Directory

Perform timely workstation hardware and software upgrades and maintenance releases as required

Job Qualifications & Experience :
Minimum Qualification

Associate degree in Computer Science or a related field or equivalent experience

2+ years of Helpdesk or related computer support experience

Experience with Windows, Linux, Android, and iOS operating systems

Advanced knowledge of the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

Basic Networking and TCP-IP knowledge

VOIP and IP Telephony knowledge

Must have a United States security clearance or the ability to obtain a United States security clearance

 

Preferred Qualifications

Bachelor’s Degree in Information Systems, Computer Science or related field

Scripting and desktop automation experience

Basic server administration experience

 

The base pay for this role can vary from $30 to $37.50 an hour based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.

Company Overview :
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.

 


  • IT Support Engineer

    1 week ago


    Pinehurst, United States Persistent Systems LLC (New York) Full time

    Job Description & Responsibilities: Persistent Systems is looking for an IT Support Engineer to support our geographically dispersed user base. You will be responsible for administration and internal support of the companys PCs, printers, servers, phones, and related equipment. Day-to-day responsibilities include end-user support, license tracking, and...


  • North Salt Lake, United States Yochana IT Full time

    Job DescriptionJob DescriptionResponsibilities: Below are the key responsibilities of the position Support and troubleshoot LAN/WAN infrastructure for Process Control Networks. Ability to work independently and in a team oriented environment. Can effectively lead infrastructure improvement projects. Effectively engages team for alignment and...

  • System Support Manager-Engineering

    Found in: Resume Library US A2 - 1 week ago


    Charlotte, North Carolina, United States Brightspeed Full time

    Job Description Brightspeed has an exciting opportunity for a System Support Manager to join our rapidly growing team! As a System Support Manager, you will oversee solutioning, developing and maintaining systems that support the Engineering and Construction team. You will be part of the evaluation, design, documentation, implementation, testing and...

  • Chemical Engineer

    Found in: Resume Library US A2 - 2 weeks ago


    Greenville, North Carolina, United States Knowhirematch Full time

    Job Title: Chemical Engineer – Plant Operations Support Location: Eastern NC (Coastal Area) – Relocation package available Compensation: Competitive salary with bonus and comprehensive benefits Company Overview: Join a leading global chemical company experiencing dynamic growth. As a pivotal Chemical Engineer, you will enhance and optimize operations...

  • Senior Technical Support Engineer

    Found in: Resume Library US A2 - 1 week ago


    Raleigh, North Carolina, United States Mirantis Full time

    Job Description Work with customers and the Support Team to assist in resolution of complex customer issues. Work ticket queue (SFDC) to help maintain contracted SLA’s and delight customers  Troubleshooting MKE and MSR components Troubleshooting Container Cloud components Bug reporting and project follow up  Learn the  Mirantis Container Cloud...


  • Carolina, United States VRK IT Vision Inc Full time

    Job DescriptionJob Description Role: Senior Automation engineer Location; Remote Position Description: The position will work with IT management to improve the software engineering processes and practices associated with continuous integration and Continuous deployment (CI/CD) of application changes. This position will interact with the architects,...

  • Technical Support Engineer

    Found in: Resume Library US A2 - 7 days ago


    Raleigh, North Carolina, United States Red Hat Software Full time

    About the job: The Red Hat Enhanced Support team is looking for an enterprise-level technical support engineer to join us remotely in North America. In this role, you will be critical to the success of Red Hat’s most strategic customers by serving as a technical expert supporting Red Hat Enterprise Linux.  You will regularly collaborate with colleagues...

  • Technical Support Engineer

    Found in: Resume Library US A2 - 1 week ago


    Raleigh, North Carolina, United States Red Hat Software Full time

    About the job: The Red Hat Enhanced Support team is looking for an enterprise-level technical support engineer to join us remotely in North America. In this role, you will be critical to the success of Red Hat’s most strategic customers by serving as a technical expert supporting Red Hat Enterprise Linux.  You will regularly collaborate with colleagues...


  • Pinehurst, United States FPC of Savannah Full time

    Great opportunity for a Principal Mechanical Design Enginee r to work for a green energy technology leader located in Southern Pines, NC.Our client is a rapidly expanding electro-mechanical technology manufacturer looking for a Principal Mechanical Design Engineer to help facilitate analysis, design changes, and new product...

  • Equity Management Support Specialist

    Found in: Resume Library US A2 - 1 week ago


    Raleigh, North Carolina, United States insightsoftware Full time

    Job Description The Primary Support Specialist is critical to the long-term satisfaction and retention of corporate and broker clients.  In this role you will serve as a primary and dedicated point of contact for a key corporate client on day-to-day questions and support-related issues including data interfaces, file feeds, automated processes, and...


  • North Reading, United States Teradyne Full time

    ** Customer Support Applications Engineer** ID: 814 Function: Engineering Location: North Reading, MA, US The **Customer Support Applications Engineer** will work independently to assist customers in the use of Teradyne related products, provide new product design input, develop training material, instruct internal and external engineers with existing...


  • North Pole, United States Rolls-Royce Full time

    Job Description Product Support Engineer (Rail) Bounds Green Full-time, permanent Why Rolls-Royce? We are currently recruiting for Product Support Engineer in our Bounds Green area. Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of...

  • Corporate Support Analyst

    Found in: Resume Library US A2 - 1 week ago


    Greenville, North Carolina, United States Pierce Technology Corp Full time

    · Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator. · Provide rapid and customer focused support as required by goals. · Proper time management skills will be required to...


  • Pinehurst, United States CareerBuilder Full time

    Job Description Job Description Description: Homewood Suites Pinehurst Chief Engineer JOB DESCRIPTION SUMMARY: An Chief Engineer for Homewood Suites Pinehurst is responsible for the general maintenance of the guest rooms/suites, meeting spaces, public areas, front of the house, and work areas/rooms on property. The Chief Engineer Manager will be directed and...

  • Project Engineer

    Found in: Resume Library US A2 - 1 week ago


    Clemmons, North Carolina, United States Hayward Industries Full time

    Overview: Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating,...

  • IT Support Specialist

    Found in: Resume Library US A2 - 1 week ago


    Greensboro, North Carolina, United States A Society Group, Inc. Full time

    Who are you? Someone who dares trying (and maybe failing). Someone who cares about his/her team members and colleagues. Someone who drives. You take actions in order to reach your targets. You are structured and you use your networks to get things done. You are aware of your potential development areas and are eager to learn and continuously...


  • Pinehurst, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:Homewood Suites Pinehurst Chief Engineer JOB DESCRIPTIONSUMMARY: An Chief Engineer for Homewood Suites Pinehurst is responsible for the general maintenance of the guest rooms/suites, meeting spaces, public areas, front of the house, and work areas/rooms on property. The Chief Engineer Manager will be directed and...

  • Civil Engineer

    Found in: Resume Library US A2 - 1 week ago


    Raleigh, North Carolina, United States AECOM Full time

    Job Description AECOM is seeking a Civil Engineer to be based in Raleigh, North Carolina. This position is expected to begin as soon as possible. The responsibilities of this position include, but are not limited to: Support activities related to the FEMA National Flood Insurance (NFIP) and Risk Mapping, Assessment, and Planning (Risk MAP)...

  • Formulation Engineering Manager- Product Technology

    Found in: Resume Library US A2 - 1 week ago


    Greensboro, North Carolina, United States Syngenta Crop Protection Full time

    Job Description Through leading innovations, we help farmers around the world meet the challenges of feeding a growing population and taking care of our planet. We are currently seeking a Formulation Engineering Manager for the Product Technology & Engineering team in Greensboro, NC. As a Formulation Engineering Manager, you will...

  • Requirement Engineer

    Found in: Resume Library US A2 - 1 week ago


    Greensboro, North Carolina, United States Rakhere Technologies Full time

    Requirement Engineer Greensboro, NC, USA Full-time Contract/country: Fixed Term Job family: Electronic - Software - Digital Company Description MUST be authorized to work in the United States for any employer. MUST be available to start working within 3 weeks of offer acceptance date. RAKHERE TECHNOLOGIES is hiring a Requirement Engineer to join...