WIOA Adult/DW Program Supervisor

2 weeks ago


Garland Texas, United States Equus Full time
Job Description

· Reviews case files to ensure compliance with contractual agreements 

· May perform case management, eligibility and data entry duties for customers.

· Partner with Performance and Quality team to work with centers to ensure performance expectations

are met and data entry meets quality expectations.

· Compile data for reporting progress of programs.

· Conducts trainings with new hires and ongoing training with tenured staff.

· Partners with leadership team to develop corrective action plans

· Interacts one on one and in groups with individuals from a diverse range of backgrounds 

· Availability for out of office meetings, conferences

· Creates, implements, and monitors Standard Operating Procedures (SOPs)

· Demonstrate knowledge of quality assurance procedures and federal, state and local workforce

Coalition laws and mandates

· Collaborate with Job Developer to connect job seekers with employers

· Responsible to drive center enrollment and spending goals

· Maintain existing linkages to community resources and develop new ones.

· Provide information regarding available services to business community.

· Ensure data entry and data integrity of all employer services in appropriate databases.

· Other duties as assigned



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