Technical Support Services Specialist

3 weeks ago

Houston Texas, United States Chenega Corporation Full time
Overview:
The Technical Support Services Specialist is primarily responsible for the operation, fabrication, and issuance of NASA Controlled Access Area (CAA) badge transactions, JSC temporary passes, center specific badges and credentials, NASA Foreign National permits, JSC ID cards, bullet badges (media, overlays, and special events).  

Responsibilities:
Assemble/mail security investigation forms/packages to employees and review all paperwork received for accuracy and completeness as they pertain to the PRP, I/T, NRP, and Foreign National security programs   

Conduct background checks as required   

Accomplish data entry requirements on personnel processed under the above listed programs   

Accomplish document imaging for all personnel security and foreign national records   

Prepare and file statistical reports, metrics, presentations, and spreadsheets as required.   

Fingerprint designated personnel for security checks, investigations or clearance purposes in accordance with Standard Operating Procedures.     

Complete all required reports, forms, and other documentation in accordance with established procedures  

Other duties as assigned  

Minimum High School Diploma or GED   

Must be a U.S. Citizen   

One year of responsible administrative, secretarial, or badging experience preferred.   

Skill in operating a personal computer and standard office equipment    

Working knowledge of a variety of computer software applications in word processing, spreadsheets, database, (such as: MSWord, Excel, Access, PowerPoint), and Outlook.  

Other duties as assigned 

Qualifications:
Must possess an active Secret Clearance   

Minimum High School Diploma or GED  

Must be a U.S. Citizen   

One year of responsible administrative, secretarial, or badging experience preferred.   

Skill in operating a personal computer and standard office equipment    

Working knowledge of a variety of computer software applications in word processing, spreadsheets, database, (such as: MSWord, Excel, Access, PowerPoint), and Outlook.     

Strong interpersonal skills and the ability to work closely with others   

Ability to work flexible hours to accommodate mission requirements   

Possess strong analytical skills, excellent verbal and written communication skills, and an in-depth understanding of various computer software applications to include Microsoft Word, Excel, and Power Point   

Knowledge of standard office and administrative practices and procedures including business letter writing, records management, report preparation, and filing methods, correct English usage, including spelling, grammar, punctuation and vocabulary; modern office methods, equipment and procedures   

Ability to provide varied technical and administrative assistance; use initiative and sound judgment within established guidelines; organize, coordinate, and prioritize a variety of assignments with varying deadlines; work effectively under pressure with frequent interruptions; handle difficult, confidential and sensitive assignments; organize and maintain a variety of confidential records, reports and files   

Teleworking Permitted?:
false

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