Manager, Promotional Operations

Found in: Resume Library US A2 - 6 days ago


New York County New York, United States Publicis CoLab Full time
Job Description

This is a Hybrid position requiring 3x a week in the office- NYC, Chicago, or Philadelphia. 

The Manager, Promotional Operations role is a mid-level position within Promo Ops. The candidate will be responsible for ensuring regulatory submissions follow the protocols established by our pharmaceutical clients for promotional materials. This includes managing components of a submission package based on project type, experience working in Veeva and/or various other submission platforms, managing reference library uploads [includes collecting and validating according to agency or clients’ specifications], facilitating communication among team members about the status of active projects, training brand teams, and onboarding new team members on Submission process

What You'll Do:

Provide guidance to PM and Account teams as they prepare projects for Medical Legal Regulatory (MLR) review

Submit completed materials to the client, as determined by the clients’ specifications

Maintain a comprehensive and accurate record of all current and upcoming submissions including the stage of review, job codes, references, and deadlines

Understand and document client mandated MLR submission requirements including maintaining a working knowledge of the client’s internal tools/systems for uploading and routing projects for review

Train others on use/process and ensure these protocols are maintained and shared out to the dept or the Agency on a regular basis

Prioritize work effectively to meet all client deadlines across your own assigned brands and for others in the dept

Manage direct reports at the Associate and/or Senior Associate level as needed

Comfort in onboarding new/existing staff and provide consistent guidance and feedback

Comfort with having direct reports

Act as a point of contact for internal Account and Project Management teams to answer submission questions

Comfort with being a primary point of contact for Client’s promo managers

Attend and contribute to internal/external team status meetings

Collaborate with internal, multidisciplinary team members (Account Services, Project Management, Design, User Experience, etc.)

Stay abreast of regulatory industry trends


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