Manager, Promotional Operations
4 weeks ago
Job Description
This is a Hybrid position requiring 3x a week in the office- NYC, Chicago, or Philadelphia.
The Manager, Promotional Operations role is a mid-level position within Promo Ops. The candidate will be responsible for ensuring regulatory submissions follow the protocols established by our pharmaceutical clients for promotional materials. This includes managing components of a submission package based on project type, experience working in Veeva and/or various other submission platforms, managing reference library uploads [includes collecting and validating according to agency or clients’ specifications], facilitating communication among team members about the status of active projects, training brand teams, and onboarding new team members on Submission process
What You'll Do:
Provide guidance to PM and Account teams as they prepare projects for Medical Legal Regulatory (MLR) review Submit completed materials to the client, as determined by the clients’ specifications Maintain a comprehensive and accurate record of all current and upcoming submissions including the stage of review, job codes, references, and deadlines Understand and document client mandated MLR submission requirements including maintaining a working knowledge of the client’s internal tools/systems for uploading and routing projects for review Train others on use/process and ensure these protocols are maintained and shared out to the dept or the Agency on a regular basis Prioritize work effectively to meet all client deadlines across your own assigned brands and for others in the dept Manage direct reports at the Associate and/or Senior Associate level as needed Comfort in onboarding new/existing staff and provide consistent guidance and feedback Comfort with having direct reports Act as a point of contact for internal Account and Project Management teams to answer submission questions Comfort with being a primary point of contact for Client’s promo managers Attend and contribute to internal/external team status meetings Collaborate with internal, multidisciplinary team members (Account Services, Project Management, Design, User Experience, etc.) Stay abreast of regulatory industry trendsQualifications
Preferred 2-3 years of experience working on MLR submissions Experience in Pharmaceutical Industry or Healthcare Marketing Experience in Project Management a plus Proficiency using Veeva submission software Must be articulate with strong attention to detail and proficient reading comprehension Excellent spelling, grammar, and proofreading skills Ability to successfully organize, prioritize and manage complex projects in a deadline-driven environment is necessary Excellent critical thinking skills Ability to follow strict procedures and meet deadlines Initiative-taking and committed to completing assigned tasks Comfort in providing feedback to others Effective communication and people skills, a positive attitude and the ability to thrive in a collaborative agency environment with multi-disciplinary teams needed-
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