Manager, Digital Sales

Found in: Resume Library US A2 - 2 weeks ago


Waltham Massachusetts, United States ServiceNow Full time
Job Description

This position reports to: Director of Digital Sales

This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team

What you get to do in this role:

Motivate, coach, and directly manage a team of quota carrying Digital Sales professionals

Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings.

Analyze current process and systems to identify opportunities to improve customer outreach, pipeline management, and scripts.

Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs

Maintain alignment and collaboration with the Digital Sales Leadership team

Execute new hiring, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional development

Meet or exceed Monthly, Quarterly and Annual sales objectives.

Build an open-communication environment for your team

Ensure DSRs (Digital Sales Representatives) are following the sales process in order to win new ACV business

Facilitate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Marketing etc.

Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.

Utilize and leverage internal technology

Occasional travel for training and/or meetings may be required.



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