Sales Enablement Senior Manager: sales coaching programs
3 weeks ago
As an integral member of ServiceNow’s Global Sales Enablement team, the Sales Enablement Senior Manager of sales coaching programs is responsible for developing and delivering coaching and enablement programs for salespeople across the entire sales journey. The role is focused on developing and delivering programs that elevate sales performance, using our sales methodology and operating framework to coach and train.
Successful candidates will understand standard sales methodology application within a SaaS environment, along with the ability to drive content development, deployment and learning experiences. The ideal candidate will have a strong sales background, considerable experience in coaching and/or training sellers, and sales enablement experience. This is a highly collaborative role that involves working with key stakeholders in Sales and Sales Leadership, as well as across the various Enablement Teams.
What you will get to do:
The Sales Enablement Senior Manager of sales coaching programs will be responsible for developing and deploying sales enablement programs and initiatives to improve sales effectiveness, sales productivity, and overall sales results.
Develop and deliver high-impact enablement programs to improve sales capability and drive a culture of sales expertise
Coach Salespeople in the skills and activities to drive success
Support effective use of the ServiceNow sales methodology by delivering virtual and in person classroom training as well as providing sales activity and skills coaching
Gather requirements from stakeholders, develop enablement for multiple platforms (eLearning, vILT, ILT, etc.)
Collaborate with Enablement colleagues across multiple roles (Role Excellence, Regional Leads, Instructional Design, Communications) to develop and deliver high impact enablement content supported by compelling communications
Manage key stakeholders and subject matter experts throughout the process
Analyze the effectiveness of the training plan against stated learning objectives and modify as needed to address opportunities for improvement across the core sales roles
Deliver training and train the trainer programs in person and/or virtually, to a global audience
Work with the Program Management Office to align on priorities and consistent messaging to the field
Collaborate with Enablement colleagues to align on best practices and identify new, creative ways to enhance enablement approach and impact
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