Sr Administrator, Platform

Found in: Resume Library US A2 - 3 weeks ago


Knoxville Tennessee, United States Pilot Company Full time
Job Description

This position is responsible for administering, supporting, and configuring platforms within the Pilot enterprise. The position will manage roles, licenses, plugins, and integrations across the platform.

Administer, manage, and execute all aspects of platform activities to maintain functionality, system integrity, and overall health of the platform

Advise on industry best practices towards platform capabilities and processes while delivering solutions to achieve operational goals

Ensure platform schemas and workflows are supported and maintained

Manage roles, licenses, plugins, and integrations across the platform

Assist with fulfilling business requests while leveraging platform functionality and capabilities

Coordinate and/or perform Level 2 and/or Level 3 support for platforms as needed

Collaborate and participate in knowledge sharing across the PMO and leaders in IT, including preparing Knowledge articles within the platform as needed

Model behaviors that support the company’s common purpose; ensure Guests and Team Members are supported at the highest level

Ensure all activities are in compliance with rules, regulations, policies, and procedures

Complete other duties as assigned

 


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