Key Account Manager, Allied

2 weeks ago


Oklahoma City Oklahoma, United States Lennox International Full time
Company Overview:
Allied Air Enterprises is a division of Lennox International.  We bring together the collective strengths of seven comfort brands – Armstrong Air, AirEase, Concord, Ducane, Allied, Allied Commercial, and Magic-Pak to give distributors and dealers the ultimate source for heating and cooling solutions.  From compact residential applications to large commercial projects, Allied Aire Enterprises redefines ease of business through the breadth of products, resources, and competencies unparalleled in the market.

 

Job Description:
PRIMARY FUNCTION:

 

The Key Account Manager will be responsible for strategically managing relationships with Allied distributor partners while prioritizing growth and achieving higher market share.

 

PRIMARY DUTIES AND RESPONSIBILITIES:

 

Manage and develop strong relationships with Allied customers and their dealers to ensure high customer satisfaction and positive long-term relationships.

Serve as the main point of contact for designated key customers, addressing their needs, concerns, and inquiries.

Train and educate customer personnel on correct product application and assist in recommending selections that encourage product mix.

Collaborate with internal cross-functional teams to drive sales and execute promotion plans.

Skillfully communicate customer sales plans clearly and compellingly to a variety of stakeholders.

Present strategic business development opportunities and updates to executive leadership.

Manage pricing contracts and long-term agreements with key accounts.

Provide and facilitate marketing, product, sales, product, and program training.

Coach and mentor distributor sales representatives and their customers.

Partner with various internal team members to ensure cohesive and impactful relationships.

Maintain a strong understanding of the HVAC industry, including emerging trends and regulations.

Monitor and report on market trends and customer feedback to provide insights and recommendations to reach organizational objectives.

Remote-based opportunity with 60% travel expected. The position can be based out of Oklahoma.

Qualifications:
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

Bachelor’s degree or an equivalent combination of education and experience.

Minimum of 5 years of related experience.

OTHER SPECIAL REQUIREMENTS:

Strong initiative, excellent communication, and interpersonal skills to build and maintain relationships with customers and internal stakeholders. Candidate must demonstrate exceptional skills in building relationships, active listening, and persuasive communication. Must have knowledge of principles and methods for coaching, displaying, promoting, and selling products or services. Must exhibit strong strategic thinking and analytical skills, with the ability to analyze data and identify trends. Additionally, must have effective negotiation experience and the ability to navigate and solve complex business challenges.

COMPUTER SKILLS:

Proficient with Microsoft Office products including, but not limited to, Word, Excel, and Outlook.

Must be able to learn and adopt Customer Relationship Management software.

 

ORGANIZATIONAL RELATIONSHIPS

Must have the ability to effectively communicate and present on an executive level.

Industry and HVAC product knowledge preferred.

Experience in Two-Step Distribution Model preferred.

 


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