Account Manager

3 days ago

Fremont, California, United States ProFiber USA Full time $104,000 - $170,000 per year

Company Description

ProFiber USA, headquartered in Silicon Valley, California, delivers cost-effective, high-quality fiber optic connectivity solutions to AI Data Center, Telecom, Broadband and Broabcasting industry. With production facilities in Vietnam and China capable of producing 3.5 million terminations monthly, the company offers exceptional product development, installation support, and comprehensive testing. ProFiber USA is committed to customer satisfaction through innovative technology, extensive warranties, and efficient service. By offering a portfolio products, the company ensures swift and reliable global solutions backed by robust pre- and post-sales support.

Role Description

This is a full-time, on-site role for an Account Manager in Fremont, CA. The Account Manager will be responsible for building and maintaining strong relationships with clients, identifying customer needs, and providing tailored solutions. Duties include managing sales pipelines, coordinating product deliveries, monitoring market trends, and ensuring customer satisfaction. The role requires collaboration with cross-functional teams to optimize service delivery and achieve business objectives.

Qualifications

  • Strong relationship management skills, including client communication and customer service expertise
  • Sales expertise, encompassing account management, lead generation, and pipeline management
  • Understanding of market trends and experience in data analysis for strategic decision-making
  • Organizational skills with the ability to manage multiple projects and deadlines
  • Proficiency in CRM systems and Microsoft Office Suite
  • Experience in the fiber optic or telecommunications industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field
  • Excellent verbal and written communication skills

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