Telehealth Nurse

About Ventricle Health

Ventricle Health ) is a high-growth virtual healthcare startup launching a national cardiologist network providing specialty telemedicine to members with prevalent cardiovascular diseases including heart failure, coronary artery disease and atrial fibrillation.

Our mission is to deliver a world-class patient experience in which patients have frictionless access to the best healthcare providers, devices, and therapies. Through the implementation of remote patient monitoring via connected medical devices and evidence-based therapy we intend to improve patients' quality of life across the nation, focusing on heart health.

Ventricle Health is well-funded, advised by industry leaders, and led by former executives from leading high-growth healthcare companies including Evolent Health, Strive Health, and Unite Us.

We are a virtual only cardiac care company developing the first national cardiologist network providing specialty care to patients with prevalent chronic conditions, including heart failure, cardiovascular disease, and atrial fibrillation. Our overarching mission is to create a seamless and world-class patient experience, ensuring effortless access to top-tier healthcare providers, cutting-edge devices, and advanced therapies.

Embrace a balanced work life during the week by combining remote patient monitoring, evidence-based therapy, and health coaching. Our objective is to enhance the quality of life for patients nationwide, with an initial emphasis on heart health. To achieve this, we are assembling a team of health advocates to work alongside our nurses, all dedicated to revolutionizing patient care through our virtual platform.

About the role

Join our team as a telehealth nurse at our virtual heart failure clinic.

This role is M-F 9am to 5pm EST. Additionally, you may be required to cover up to one (1) weekday evening triage shift totaling four (4) hours (Monday to Thursday, 5-9pm EST) and rotating holidays.

To ensure your success, an initial training period will be conducted on weekdays, providing you with the preparation necessary for your new role.

We seek individuals who:

• Demonstrate initiative, contributing to the ideation, validation, and execution of novel concepts.
• Make informed and responsible clinical decisions, delivering tangible and meaningful results.
• Engage in transparent and active communication, offering and seeking constructive feedback.
• Consistently exceed expectations when shaping company culture and enhancing the patient experience.

Our Registered Nurses redefine the way health care is delivered every day. When you join our team, you'll play an integral role in educating patients with medication adherence and disease state training. As an emerging leader in the healthcare industry, we seek special RNs who not only possess strong clinical expertise with innovative ideas, but who have the deep compassion and sensitivity it takes to treat our patients. Nurses working for Ventricle Health play a pivotal role as the face of the company, overseeing most patient interactions with our products and services. Cultivating professional yet friendly and empathetic patient relationships, you will contribute to providing an exceptional patient experience. This role aligns with Ventricle Health Clinical Policies and Procedures and established Clinical Practice Guidelines, and provides crucial support to Ventricle Health providers.

What you'll do

• Meticulous review of patients vital signs, providing real-time responses and offering support to triage patients symptoms and concerns.
• Provide patient education, symptom management, vitals data collection and review, and escalating patient issues.
• Initiate positive and enduring behavioral health changes that significantly enhance the patients clinical outcomes and overall health status.
• Actively engage with patients and fellow clinical staff via tools including email, text, audio/video call and software applications for instant messaging and clinical note-taking.
• Attend meetings and trainings online.
• With time allowing, assist in the evaluation and improvement of health education and intervention strategies.
• Review and give input on staff/patient communication, policies, protocols, programs and services specific to the health behavior coach team.
• Maintain confidentiality and adhere to all applicable regulations, including HIPAA.

Requirements:

• Registered Nurse (RN) with a valid and current compact licensure
• RN Diploma, Associate's or Bachelor's in Nursing or Bachelor of Science in Nursing (BSN) from an accredited institution
• Minimum 4 years of bedside patient care in a hospital or clinic setting
• Minimum 2 years of cardiology nursing experience required
• Responsible for professional development and continuing education to maintain knowledge and skills
• Nice to have, but not required: CHFN certification
• Nice to have, but not required: Bilingual
• Ability to work remotely on M-F 9am to 5pm EST, with rotating evening/holiday shifts.

Qualifications

Knowledge, Skills, and Abilities:

• Ability to convey information clearly and empathetically through telephonic and digital communication per company culture and guidelines
• Willingness to adapt to changing technologies, protocols, and telemedicine practices
• Flexibility to work outside of established hours when needed
• Awareness and sensitivity to diverse cultural backgrounds and the ability to provide culturally competent care
• Able to establish rapid patient rapport via telephonic and written interactions
• Document consistently and to the standards set by Ventricle Health leveraging the EMR
• Ability to work simultaneously in multiple platforms to ensure thorough and timely patient care
• Empowers patients to be able to effectively self-manage their own condition
• Convey enthusiasm and positive energy during patient interactions
• Ability to work autonomously in a responsible, efficient manner
• Possess exceptional time management and organizational skills
• Willing to learn new procedures and adapt to changes in working environment
• Must be able to work independently but recognize when escalation is warranted
• Handle confidential information with discretion
• Passionate about changing people's lives and willing to go the extra mile to help patients be successful
• Demonstrate knowledge of healthcare and medical terminology
• Comfortable with and interested in technology: Elation or other EMR, Google Workspace and Zoom

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits package (medical, dental, vision).
• Flexible work environment with remote work options.
• Professional development and training opportunities.
• Opportunity to make a significant impact in transforming healthcare through technology.

The pay range for this role is:

75, ,000 USD per year(Remote)