Product Manager, Vice President

hackajob*
is collaborating with
J.P. Morgan*
to connect them with exceptional tech professionals for this role.

• Base Pay/Salary: Wilmington, DE; Plano, TX; New York,NY $122,550.00-$201,000.00

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Digital Channels, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Maximizing the value of the product and the work of the cross-functional delivery team
• Defining success criteria and accepting or rejecting work product at sprint completion
• Working with ambiguity in order to create structure where none exists
• Championing and driving culture change, while being unafraid to challenge the status quo to reimagine how we do business to deliver superior customer experiences and maximize customer value
• Defining and driving end-to-end product delivery with a lens on enhancing business strategy, optimizing processes, and building governance models
• Identifying business process gaps and driving improved business operating models
• Collaborating with other product owners to develop and execute strategies that build and maintain awareness of product and increase user adoption

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• High level of initiative and autonomy, with the ability to collaborate across business lines and functional areas, and communicate effectively at all organizational levels.
• Proven leadership skills, with a track record of making strategic decisions, taking accountability, and constructively challenging the status quo to achieve positive business outcomes.
• Exceptional written and verbal communication skills, with the ability to present information clearly, concisely, and persuasively to cross-functional partners.
• Comfortable leading through ambiguity and experienced in improving organizational processes and ways of working.
• Open and transparent communicator, receptive to diverse ideas from various stakeholders, with the ability to influence and motivate senior executives.
• Positive, can-do attitude, willing to work hands-on alongside the team while also directing cross-functional teams.
• Advanced proficiency in PowerPoint and Excel, capable of creating compelling presentations and developing complex reports independently.
• Strong experience with JIRA, including advanced capabilities such as dashboard creation and complex queries using JQL, and able to guide others in its use.

Preferred Qualifications, Capabilities, And Skills

• Demonstrated prior experience working in a highly matrixed, complex organization

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.