Billing/Revenue Cycle Management Specialist

Excitement abounds at Heritage Behavioral Health Center  

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area.  We recognize that all individuals at our organization have an impact on patient care – regardless of the position they hold.  

Why join us?  

• We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.  
• We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele.  
• A new salary structure is now in place  Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits.  
• Full-time employees receive 56 paid days off during their 1st year of employment (this includes every other Friday off PAID for your wellness needs).  This increases to 61 days the 2nd year and continues to increase with tenure.
• We have expanded our employee insurance benefit offerings and made them more affordable.

At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve.   Our staff are our greatest asset, and we treat them as such  

We are pleased to present the following position for your consideration:

Overview: Billing/Revenue Cycle Management Specialist

Heritage is currently searching for a Revenue Cycle Specialist to join our team. The successful candidate will be responsible for managing the revenue cycle process from start to finish, including billing, collections, and accounts receivable. This is an excellent opportunity for a motivated individual to join a dynamic team.  Individuals in these positions must be able to work Monday - Friday (40 hours each week).  

Core Responsibilities Include:

• Submit electronic and manual claims adhering to strict deadlines 
• Monitor and analyze revenue cycle performance.
• Identify and resolve billing issues
• Develop and maintain relationships with payers
• Work with other departments to ensure accurate billing information is provided
• Post and work claim denials
• Post Insurance payments
• Other duties as assigned, required, or specifically negotiated with supervisor

Knowledge, Skills and Abilities:

• Must have knowledge of ICD-10-CM/PCS and CPT/HCPCS coding. 
• Strong understanding of the revenue cycle process
• Excellent verbal and written communication skills
• Ability to manage multiple tasks simultaneously
• Outstanding organizational skills
• Ability to work independently, but within a team-based environment

Education and Experience:

• High school diploma or equivalent is required.  
• One year of previous experience in medical billing, coding, and/or collection. 
• Valid driver's license, reliable means of transportation and proof of current automobile insurance are required. 

Salary Range: $37,440 - $60,320 per year ($ $29.00 per hour) - dependent on education and experience

Heritage also offers the following with this position:

1. Generous vacation, sick and personal leave
2. WELLNESS days - 26 days per year (every other Friday off paid)
3. Paid holidays - 9 in 2024
4. Health Club/Fitness Reimbursement
5. Employee Assistance Program
6. Continuing education opportunities
7. Tuition assistance program
8. Agency provided life insurance and short-term disability policies
9. Retirement plans (401k and Roth)
10. Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance.   (The health insurance benefit includes substantial agency contribution towards the cost.)
11. We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals).  For more information, visit